Quality Manager

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Summary

The Quality Manager is responsible for overseeing the operation of the quality department and the efficacy of the overall program to ensure the utmost in customer satisfaction. The Quality Manager will also be responsible for ensuring continual quality improvement within the facility.

Overview

Location : Dalton, GA

Classification : Salary

Reports to : Quality Team Leader

Summary : The Quality Manager is responsible for overseeing the operation of the quality department and the efficacy of the overall program to ensure the utmost in customer satisfaction. The Quality Manager will also be responsible for ensuring continual quality improvement within the facility.

Responsibilities

• Maintain company quality standards.
• Review products, processes and systems on an ongoing basis to determine where improvements can be made.
• Oversee the product manufacturing process to ensure adherence to Quality Management System (QMS).
• Actively participate in production meetings with the manufacturing team.
• Prepare and respond to customer audits and customer claims as a representative of the factory.
• Develop health and safety procedures adherence to the federal and state laws and ensure in the quality lab.
• Define and monitor Key Performance Indicators (KPI) used by the Quality team to ensure the facility's goals are being reviewed.
• Monitor and review the performance of staff and organize necessary interventions for improvement.
• Discipline, motivate, and train team members to expand their leadership qualities. Perform their Annual Performance Reviews.
• Train quality engineers and technicians. Cross-train worker teams for maximum production flexibility.
• Analyze situations, identify and forecast pertinent problems.
• Evaluate realistic options to recommend / implement appropriate course of action.
• Participate in leadership committees and support various management initiatives.
• Plan and manage the quality team budget.
• Ensure efficient collaboration and coordination between relevant department / teams.
• Adhere to the policies and procedures of Hanwha Q CELLS.
• Perform other duties and special projects, as assigned by management.

Required Qualifications

Physical Requirements

Preferred Qualifications

Hanwha Q CELLS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

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