Government Collection Specialist - 12.03.2025 CF

Collection Specialist

CBE Companies, a global provider of contact center services, has an immediate need for a Collection Specialist. With more than 1200 employees currently, CBE has been providing quality jobs in the Cedar Valley and throughout the US for over 85 years. CBE offers job seekers easy entry, development opportunities, and growth options. As a company that welcomes both experienced professionals and those with limited experience but an eagerness to learn, CBE provides best-in-class training and development.

Our Government Collection Specialists work diligently to link consumers with the best way to remedy their situation to resolve their account. Customer satisfaction must be the end in mind while meeting both CBE and client standards and following all state and federal debt collection laws. The desired applicant is motivated to work in a team-oriented, competitive environment with an emphasis placed on effective listening skills, a solution-driven mindset, complete and accurate documentation of the phone call, and providing excellent customer service.

At CBE we pride ourselves on a small-team dynamic to prevent new hires from feeling "lost in the shuffle" and provide ample resources to ensure success and promote a competitive and fun work environment.

Would you describe yourself with any of the following characteristics? If so, this could be an excellent opportunity for YOU!

• Motivated
• Engaged
• Disciplined
• Personable
• Competitive
• Problem solver
• Eager
• Outgoing
• Reliable
• Effective communicator

In this role you will experience a fast-paced environment with unlimited income potential that can be rewarding and satisfying. Your day will typically consist of the following :

For employees who go above and beyond and other expectations :

CBE Companies is an equal opportunity employer. We celebrate inclusion and are committed to creating a welcoming environment for all employees.