ERP Analyst

Colliflower, Inc. is a customer-focused distributor of quality fluid connectors. We have been delivering superior quality Parker Hannifin hoses and fittings since 1951. We fabricate and sell a wide variety of fluid connector products including : hydraulic & pneumatic hoses, metric, tube, & brass fittings, quick couplings, adapters, and accessories. We do not have the capability to offer sponsorship for this position.

We currently have an opening for an ERP Support Specialist in our Baltimore, MD location.

Summary

The ERP Analyst position will serve as the initial point of contact for all ERP related issues. This position will ensure smooth operations of Colliflower's ERP system by providing technical assistance and training to end-users, implementing enhancements, completing system maintenance, designing customized ERP solutions, and integrating ERP technologies with existing systems.

Responsibilities and Accountabilities

User Support

• Provides technical support to end-users, addressing their questions, resolving issues, and assisting with system usage
• Manage user accounts and access permissions in the ERP system.
• Conduct user training sessions and create instructional materials for ERP usage including documentation of system processes, procedures and training materials for end users.
• Identify and separate system issues from user misunderstandings, potentially using the system's tools for support.
• Manage and respond to ticket system requests within expected service lead times

System Maintenance

Implementation

using C#, SQL, or other techniques within the ERP while maintaining system performance.

Reporting and Data Management

Continuous Improvement

Qualifications and Skills

Physical Requirements

Work Environment

Supervisory Responsibilities

Colliflower, is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Applicants can view postings by clicking the links : E-Verify & Right to Work | Equal Employment Opportunity | Family Medical Leave Act | Employee Polygraph Protection Act | Pregnancy Fairness Workers Act