Technical Support Specialist

A company is looking for a Technical Support Specialist - Benelux.

Key Responsibilities

Provide prompt and accurate follow-up to customer support tickets and calls

Collaborate with internal departments to resolve product issues and improve solutions

Create and deliver training on products and technology to partner teams

Required Qualifications

Fluent in Dutch and English

Bachelor's degree in Computer Science or equivalent work experience

At least 2 years of experience in a customer service / support-related position

Proficient in Windows with knowledge of MacOS and Linux distributions

Experience with Zendesk and RMM software is a plus