Sr Operations Analyst

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What Well Bring :

At TransUnion we have a welcoming and energetic environment that encourages collaboration and innovation were consistently

exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities while discovering their genius.

Come be a part of our team youll work with great people pioneering products and cutting-edge technology

At TransUnion we strive to build an environment where our associates are in the drivers seat of their professional development while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors our associates are given the tools needed to get where they want to go. Regardless of job titles our associates have the opportunity to learn new things and be a leader every day.

What Youll Bring :

• Bachelors degree in Industrial or Systems Engineering Business Data Analytics Information Systems or a related field.
• 4 years of experience in operations analysis or business analysis preferably in a tech or SaaS environment with multi-shore operations.
• Proficiency in data analysis and visualization tools (e.g. Excel SQL Tableau Power BI).
• Strong analytical and critical thinking skills. Excellent problem-solving and communication skills.
• Experience preparing quarterly business reviews (QBRs) or similar client-facing reports.
• Experience working with cross-functional teams in agile environments.
• Experience with process mapping and workflow optimization.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Outstanding collaborator facilitator and skilled cross-functional communicator.
• Ability to apply AI to solve business problems is a plus.
• Familiarity with telecom technologies and service models (e.g. VoIP broadband wireless) is a plus.
• Software development life cycle knowledge and related tools is a plus.
• Experience with automation tools (e.g. Zapier Workato UiPath) is a plus

Impact Youll Make :

We are seeking a tech-savvy data driven and analytical Operations Analyst to join our team. This role is responsible for evaluating optimizing and scaling operational processes identifying inefficiencies and providing actionable insights to support strategic decision-making. This role will report into our Client Services organization and work closely with product engineering customer success teams to streamline workflows improve efficiency and support strategic initiatives with actionable insights. The ideal candidate will have strong problem-solving skills a data-driven mindset and the ability to collaborate across departments to drive operational excellence within our fast-paced technology environment.

Operations Analyst for Client Services responsibilities include but not limited to :

#LI-TE1

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law including the Los Angeles County Fair Chance Ordinance for Employers the San Francisco Fair Chance Ordinance Fair Chance Initiative for Hiring Ordinance and the California Fair Chance Act.

Adherence to Company policies sound judgment and trustworthiness working safely communicating respectfully and safeguarding business operations confidential and proprietary information and the Companys reputation are also essential expectations of this position.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Benefits :

TransUnion provides flexible benefits including flexible time off for exempt associates paid time off for non-exempt associates up to 12 paid holidays per year health benefits (including medical dental and vision plan options and health spending accounts) mental health support disability benefits up to 12 weeks of paid parental leave adoption assistance fertility planning coverage legal benefits long-term care insurance commuter benefits tuition reimbursement charity gift matching employee stock purchase plan 401(k) retirement savings with employer match and access to TransUnions Employee Resource Groups. Spousal domestic partner and other eligible dependent coverage is available on select health and welfare plans.

We are committed to being a place where diversity is not only present it is embraced. As an equal opportunity employer all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age disability status veteran status genetic information marital status citizenship status sexual orientation gender identity or any other characteristic protected by law. Additionally in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans Readjustment Assistance Act of 1974 TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnions Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting

Pay Scale Information :

The U.S. base salary range for this position is $72300.00 - $105000.00 annually.

Regular fulltime non-sales positions may be eligible to participate in TransUnions annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

TransUnions Internal Job Title :

Consultant Customer Support Operations

Company : TransUnion LLC

Required Experience :

Senior IC

Key Skills

Fashion Retail,Academics,CFA,Audio Visual,Concrete Pump,Event Marketing

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 72300 - 105000