General Manager

General Manager At Towne Place Suites Metairie

The General Manager at Towne Place Suites Metairie in Harahan, LA, is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction, and developing employees while maintaining the integrity of the hotel.

Responsibilities include :

• Playing a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis.
• Assisting in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation.
• Touring the operating departments daily, making adjustments as needed via department heads.
• Conducting weekly staff meetings, including weekly training sessions presented by managers and self, using the steps to effectively train according to PAH Management's standards, and reviewing previous and future sales and operations efforts.
• Meeting all financial review dates and corporate directed programs in a timely fashion.
• Ensuring that all department heads maintain budgeted productivity levels and PAH standard checkbook accounting procedures.
• Developing managers for future advancement through competency training and corporate sponsored training programs.
• Maintaining direct contact with and monitoring the development of management trainees.
• Ensuring that training-in-service standards are taking place in each department.
• Inspecting rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer.
• Ensuring complete processing of invoices daily by using the A / P process.
• Ensuring that all appropriate information for financial documents is received by the Corporate Office monthly in compliance with the monthly accounting calendar.
• Ensuring the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers.
• Forecasting the hotel's monthly financial position, by estimating revenues and line-by-line expenses. Analyzing previous and projected data to generate an accurate reforecast.
• Preparing and conducting all management interviews and following hiring procedures according to PAH Management SOPs.
• Interviewing all prospective final candidates for any vacant management position within the hotel prior to any offer being extended.
• Motivating, coaching, counseling and disciplining all management personnel according to PAH Management's SOPs and ensuring that managers are in compliance with the standards in their administration of counseling and disciplinary steps.
• Ensuring that all employees receive fair and equitable treatment according to PAH Management's SOPs.
• Meeting clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort.
• Being in the public areas during peak times, greeting guests and helping as needed.
• Ensuring procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur.
• Completing required corporate training modules and becoming certified to train those as required.
• Ensuring that all scheduled meetings take place on the property.

Basic Qualifications :

Preferred Qualifications :

The General Manager position includes a competitive salary, access to comprehensive health and life insurance benefits, and generous paid time off and vacation benefits. This company is an equal opportunity employer.