Intake Coordinator

Job Description

Job Description

LHH has partnered with a great firm who is seeking a smart, enthusiastic individual with strong communication and empathy skills to join their growing team as a Legal Intake Coordinator .

This role is ideal for someone who enjoys being on the phone, can connect with people quickly, and has the ability to guide potential clients through the intake process with professionalism and compassion.

Key Responsibilities :

Speak with potential clients to understand their situation and determine if their case aligns with our services.

Schedule consultations for qualified leads and maintain organized calendars for attorneys.

Guide new clients through onboarding, ensuring accurate data entry and document handling.

Partner with marketing to support outreach efforts and build referral relationships.

Assist with administrative tasks such as research, transcription, and email correspondence.

Qualifications :

Enjoys phone-based communication and excels at building rapport.

Experience in sales, customer service, or emergency dispatch is a plus.

Demonstrates empathy, active listening, and professionalism.

Familiarity with CRM or legal case management systems is helpful.

Comfortable using Microsoft Office, especially Excel.

Legal or personal injury knowledge is beneficial but not required.

High school diploma or equivalent required; Bachelor’s degree preferred

Perks & Culture :

Paid parking or public transit support

Customizable health insurance options

401K with matching contributions

Paid time off for illness, vacation, and mental health

Gym reimbursement

Coffee bar, rotating snacks, and regular team lunches

Job Details : Direct Hire

Location : Portland, OR

Location : On-Site, Mon - Fri

Salary : $$65,000 - $75,000

This posting is a representative sample of the types of roles we typically place with our clients. Depending on the specific client, location, and role, the salary range is estimated to be $65,000 and $75,000 per year and benefits may include medical, dental, vision, and 401k plans.

Pay Details : $65,000.00 to $75,000.00 per year

Search managed by : Deavonnie Spadoni

Equal Opportunity Employer / Veterans / Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.