Senior Manager, Business Transformation And Data Analytics
ADP is hiring a Senior Manager, Business Transformation and Data Analytics. Do you have experience in business transformation, including partnering with business leaders to project and ensure value delivery from new technical capabilities? Are you looking to join a dynamic, inclusive team with a culture of collaboration and belonging? Well, this may be the role for you. As Senior Manager, Business Transformation and Data Analytics, you will influence how ADP measures and delivers enterprise-wide value through data-driven insights. You will lead initiatives that ensure the value realization of our technology initiatives, connecting innovation to measurable business outcomes and driving transformation across technology investments, including Salesforce, Genesys Cloud, and GenAI. As a key member of the Program Value Office, you will help shape frameworks that link performance, productivity, and profitability across the client journey. Your leadership will inform executive decisions, influence business strategy, and ensure ADP's modernization efforts generate sustainable value for associates and clients.
Here's what you can expect on a typical day :
- Lead large-scale, complex projects and initiatives that impact business strategy and enterprise value realization.
- Anticipate internal and external business challenges and recommend innovative product, process, and service improvements.
- Develop and oversee advanced metrics and KPIs for process and service measurement, including root cause analysis and performance benchmarking.
- Conduct comprehensive cost-benefit analyses and develop robust business cases to support strategic operational improvements and productivity initiatives.
- Drive transparency, accountability, and continuous improvement through rigorous monitoring and reporting of value metrics and long-term projections.
- Lead and influence cross-functional teams in a matrixed environment, managing risk and complexity while contributing to the overall project execution strategy.
- Serve as a recognized advisor and thought leader within the organization, influencing senior leadership and key stakeholders.
To succeed in this role :
You have 10+ years of experience in relevant skills gained and developed in the same or similar role.Enterprise-level expertise in business transformation, including developing multi-year business cases projecting value delivery from new technology capabilities, establishing accountability frameworks, and driving adoption across the enterprise.Successful track record of shaping and influencing business unit strategy, including adopting process changes and new ways of working based on evolving technology capabilities.Experience in designing and implementing advanced metrics and KPIs for process and service measurement, including root cause analysis and performance benchmarking.In-depth and broad knowledge of process improvement methodologies and analysis.Enterprise-level experience leading and influencing large cross-functional teams in a matrixed environment, managing risk, complexity, and competing priorities while contributing to the overall project execution strategy.Experience in monitoring and reporting of value metrics and long-term projections to drive transparency, accountability, and continuous improvement.Strong strategic problem-solving skills with the demonstrated ability to develop innovative solutions to complex business challenges and translate data into insights and recommendations for senior leaders.Experience in identifying and implementing data-related process efficiencies and driving adoption.Advanced proficiency in Excel and business modeling, with experience developing financial models to support strategic decision-making.Excellent PowerPoint content creation, presentation, data visualization, and storytelling skills, with proven ability to convey complex ideas and create compelling business narratives, presentations, and analyses that drive decision-making.Experience leading and influencing in a matrixed organization without direct authority.Recognized as a technical expert or thought leader within the function or discipline.Skilled negotiator with the ability to influence senior leaders across matrix areas.Ability to anticipate and address business and regulatory issues impacting the organization.Excellent interpersonal skills with demonstrated ability to work with and communicate confidently with stakeholders at all levels.Excellent organizational and time management skills and experience managing multiple, complex projects with competing priorities in a matrixed environment.You'll have a bachelor's degree in Business, Economics, Finance, Mathematics, Statistics, or equivalent.You'll love working here because you can :
Have courageous team collaboration.Deliver at epic scale.Be surrounded by curious learners.Act like an owner & doer.Give back to others.Join a company committed to equality and equity.Apply today! Find out why people come to ADP and why they stay.