General Manager

Job Description

Job Description

Lead the Charge as General Manager at Ggiata – Melrose Hill!

Are you ready to take the reins and make your mark at a growing, dynamic brand? Ggiata is looking for a passionate and driven General Manager to lead our Melrose Hill location in Los Angeles, CA. If you thrive in a fast-paced environment, love building teams, and have a knack for delivering exceptional hospitality, we want to hear from you!

About Us : Ggiata

Ggiata is a fast-casual Italian American delicatessen inspired by the classic East Coast neighborhood sandwich shop. We’re all about warm hospitality, consistent quality, and creating meaningful connections with both our guests and team members. With multiple locations across Los Angeles and big plans for the future, now is the perfect time to join our growing family.

The Role : General Manager

As General Manager, you’ll be the driving force behind the success of our Melrose Hill location. From leading a high-performing team to ensuring operational excellence, you’ll set the tone for professionalism, hospitality, and accountability. This is more than just a job — it’s an opportunity to make a lasting impact as part of a growing brand.

What You’ll Be Doing :

• Team Leadership : Build, train, and develop a strong FOH (Front of House) and BOH (Back of House) team.
• Culture Keeper : Foster a warm, welcoming, and team-first culture rooted in hospitality.
• Operational Excellence : Ensure consistent food quality, speed of service, cleanliness, and visual standards.
• Scheduling & Financials : Effectively manage labor schedules to meet service needs and labor targets.
• Inventory & Systems : Oversee inventory, ordering, cash handling, petty cash, and operational systems.
• Guest Relations : Resolve guest concerns with professionalism and genuine care.
• Continuous Improvement : Drive operational improvements and create systems that enable consistency.
• Collaboration : Partner with the Leadership Team on performance reviews, coaching, and hiring.
• Compliance : Uphold health and safety standards in accordance with LA County regulations.
• Brand Representation : Embody and uphold Ggiata’s values and standards every single day.

What We’re Looking For :

What We Offer :

Why Join Ggiata?

At Ggiata, we’re more than just a sandwich shop — we’re a community. We believe in fostering a supportive, inclusive environment where everyone has the opportunity to thrive. As we continue to grow, we’re looking for leaders who share our passion for hospitality and are excited to grow with us.

Ready to Lead the Way?

If you’re ready to take the next step in your career and be part of something special, we’d love to hear from you. Apply today and help us make Ggiata a household name in Los Angeles and beyond!

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