Survey Research Interviewer

Hendall IncRockville, MD, USA

2 days ago

Job type

Part-time

Quick Apply

Job description

OVERVIEW

Hendall is hiring flexible part-time Survey Research Interviewers! We are looking for staff to help conduct structured calls and complete short surveys entering data into a computer assisted telephone interviewing (CATI) system. Calls are made in English only. The pay rate will be $15-$17.75 per hour. Paid training is provided.

Must be available for a daytime training December 15 through 19, 2025 and available to work Monday through Friday January 5 through January 30, 2026.

DUTIES

Conduct outbound calls using structured protocol.
Accurately capture details of each call made into a CATI system.
Able to be on the phone for a full shift and be comfortable in making a high volume of calls with specific time constraints
Complete all training activities
Follow written communication scripts
Maintain standards for quality and production
Be receptive and quick to implement constructive feedback

MINIMUM QUALIFICATIONS

Candidates must have a bachelor's degree or at least 4 years' work experience to be considered

Demonstrated verbal, written and interpersonal communication skills

Demonstrated active listening skills and the ability to navigate the survey system while accurately entering data

Clear and professional telephone speaking voice and ability to read accurately from a script

Computer literacy skills including keyboard skills, ability to enter data accurately, and basic troubleshooting for using and accessing computer systems

Fluent in reading and writing in English

Ability to work set schedule to meet project objectives which includes a minimum of 20 hours during the calling effort

Hours available will be Monday through Friday 8am to 7pm Eastern.

A set daily schedule of the same work schedule is preferred.

Ability to read scripted questions and responses verbatim

Prior experience as a survey research interviewer strongly preferred

Previous experience collecting and recording data over the phone or in person is preferred

Experience working with MS Office products, such as MS Teams, Word, and Excel

Salary Range : $15.00-$17.75 / hour

For a complete listing of benefits, please visit our careers page at

Hendall Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Create a job alert for this search

Research Research • Rockville, MD, USA