Senior Freight-In Logistics Manager

Job Description

Job Title : Senior Freight-In Logistics Manager

Location : Nationwide (Remote & Travel Required)

Reports to : Senior Group General Manager – Logistics

Employment Type : Full-Time, Exempt

Note : This operation runs 24 / 7, and individual schedules are determined by volume and client needs. Weekend availability is required and the facility is only closed three days each year.

Job Purpose :

We are seeking an experienced Senior Freight-In Logistics Manager to lead and optimize inbound logistics operations across U.S. distribution and service centers. This high-impact role is responsible for managing a team of 10+ logistics professionals nationwide, coordinating across multiple time zones, and ensuring top-tier customer service and operational excellence. The ideal candidate will be a strategic leader with deep expertise in vendor pickups, broker network management, and process optimization.

Key Responsibilities :

• Nationwide Team Leadership : Manage, mentor, and develop a team of 10+ logistics professionals across multiple regions, ensuring strong collaboration and consistent performance.
• Vendor & Broker Management : Build and maintain strong relationships with vendors and logistics brokers. Oversee large-scale broker networks and ensure dedicated carriers maintain capacity and performance.
• Customer Service & Relationship Management : Serve as the primary logistics liaison for key accounts, ensuring clear communication, timely issue resolution, and high satisfaction.
• Process Improvement : Partner with logistics and operations leaders to drive continuous improvement and implement best practices across all locations.
• Performance Management : Establish and track KPIs, conduct performance reviews, and promote professional development across the logistics team.
• Operational Excellence : Oversee inbound shipment planning, unloading, and coordination, using tracking systems for real-time monitoring and on-time delivery.
• Route Optimization : Analyze and optimize shipping routes to reduce costs and increase efficiency.
• Financial & Strategic Reporting : Prepare and present logistics performance, cost, and trend analyses aligned with organizational goals.
• Compliance & Safety : Ensure operations adhere to all company policies, regulatory standards, and safety procedures.

Qualifications :

Work Environment and Physical Requirements :

Disclaimer :

This job description reflects the general scope and responsibilities of the position but is not intended to be all-inclusive. Additional duties may be assigned as needed to meet organizational goals.

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