Operations Supervisor

Operations Supervisor

Job Category: Operations

Location: Atlanta, GA 30349, USA

Full-Time

Description

Supervise the Warehouse Lead and Warehouse Personnel

Coordinate all warehouse activities, which include the receipt, storage, and shipping of materials to meet productivity goals, operating objectives, and warehouse maintenance functions

Prepare work schedules to include, but not limited to the following: work assignments/rotations, employee training, breaks, overtime assignments, and coverage for vacation/personal absences

Resourcefully and economically organize completion of day to day picking and loading

Collaborate with internal and external Clients and Customers to resolve discrepancies related to shipping, receiving, or inventory

Research errors and implement corrective actions

Assist in developing plans and programs for process improvement

Coordinate new and current employee training to include, but not limited to the following: personal safety, forklift safety, warehouse SOP's and WI's

Perform adjustments to daily work assignments as necessary during warehouse personnel shifts to operate within specifications

Ensure building and product is secure during scheduled hours

Supervise the basic fundamentals of warehouse safety and good housekeeping

Confirm warehouse SOP's are being adhered to and handle corrective actions as necessary

Address employee issues effectively and efficiently without preferences or judgment

Effectively oversee warehouse personnel performance and provide cross training when and as needed for personal development and company economic objectives

Conduct employee performance reviews

Complete daily sanitation schedule and process end-shift paperwork

Consistently inform Operations Manager of potential problems and changes

Act as backup in the absence of the Operations Manager

Perform special projects as assigned by Operations Manager

Other duties as assigned

Qualifications and Job Specifications

Bachelor's degree plus 3 years distribution and warehouse management experience in receiving, storing, issuing, and accounting for property in a warehouse or any equivalent combination of education, training, and experience.

A minimum of 3 years supervisory experience is required

Experience with Pharmaceutical warehousing preferred

Familiar with temperature controlled warehousing

Familiar with FDA and cGMP requirements

Demonstration of the following:

• Effective time management skills
• Impeccable verbal and written communication skills
• Ability to conduct appropriate research as needed
• Attention to detail and organization
• Critical thinking
• Interest to work in a fast-paced environment

Technical Expertise

• Navigate through ERP system Tecsys Elite, MQ1
• Intermediate Microsoft Office skills: Outlook, Excel, PowerPoint
• Experience with warehouse or supply chain environments and transportation
• Ability to conduct/track graphical and data-driven analytics related to Client performance
• Ability to maintain and track budget/spending trends
• Advanced public speaking and presentation skills
• Excellent verbal and written communication skills

Additional Employment Requirements

• Must be able to successfully pass all preliminary employment requirements (i.e., background check and drug screen)
• Must have a valid driver's license

Physical/Mental/Visual Demands

• Work is light to medium in nature with frequent walking to perform assigned tasks
• Occasional lifting of 50 - 75 lbs. is required
• Must be able to communicate clearly with shippers and employees
• Approximately 10% of time is spent on key entry
• Must be able to read at a distance close to the eyes and at arm's length, with or without correction

Working Conditions

• Activities occur both inside (protected from weather conditions but not temperature changes) and outside
• Employee is subjected to extreme cold while supervising in the freezer
• Hazardous conditions may exist, such as proximity to moving mechanical parts, electrical current and working in high places

Equipment Operated

• Equipment: Desktop, fax machine, copier, desk phone, forklift, and pallet jack
• Systems: Outlook, Excel, Word, TECSYS (warehouse management system) and UKG (employee management system)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.