Customer Service Device Repair Technician

Do you have a technical aptitude that you would like to bring into a professional setting? Do you have the communication skills to teach others? Do you have sales skill to engage customers?

If you do, Batteries Plus Bulbs has a NEW & UNIQUE device repair technician opportunity for you! Batteries Plus Bulbs is looking for a person that is able to repair cell phones, tablets, light fixtures, and other devices as needed.

Customer Service Device Repair Technician Duties :

• Engage with Customers in logging device repair input
• Perform initial assessment to determine repair feasibility & estimate.
• Repair cell phones, tablets, light fixtures and other devices as needed
• Receive, pack and ship these devices
• Install batteries, perform tests and tech work
• Able to rebuild cordless drill batteries and other battery packs as needed
• Maintain proper inventory
• Participate in formal training of store associates to include tearing down devices, taking photos, assisting with video training production.
• Provide live camera-based remote support (i.e., Skype) for in-store device repairs
• Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)

Customer Service / Sales

Merchandising / Inventory

Customer Service Device Repair Technician Qualifications :

At Batteries Plus, you are part of a small entrepreneurial team in a growing business.

Batteries Plus Bulbs is an Equal Opportunity Employer and Drug Free Workplace. Steel toed shoes or boots are required on the job. All job offers are contingent upon successful completion of a drug screen and background check. This is a Customer Service and Device Repair Technician selling position. You need to be comfortable engaging in the selling process.

Job Posted by ApplicantPro