Customer Experience SpecialistMAYDAY Recruitment Group • Alexandria, PA, US
Customer Experience Specialist
MAYDAY Recruitment Group • Alexandria, PA, US
1 day ago
Job type
- Full-time
- Permanent
Job descriptionShare the unique story behind our client’s products and ethos in a confident and engaging way Take ownership of all day-to-day operations at the pop-up, including opening / closing, stock management, and customer follow-ups Use your exceptional people skills to connect with customers and promote the full product range – even those not physically on display Work cross-functionally with other departments to ensure every customer touchpoint is seamless Go above and beyond to ensure every customer interaction is a standout moment Maintain immaculate presentation and visual standards within the store Adapt quickly, think on your feet, and always look for ways to improve both the customer journey and operational efficiency Ensure the environment is safe and compliant for all staff, customers, and contractors Be comfortable with some physical tasks, such as furniture assembly and manual handling You'll bring at least 3 years of face-to-face retail or customer service experience and know how to work independently in a fast-paced setting You’ve got exceptional interpersonal skills and a knack for energising any room you walk into Customer-first is your default setting, and empathy guides every conversation you have You’re proactive, reliable and comfortable managing tasks without direct supervision You notice the small things – from store presentation to customer follow-up Your written and verbal English skills are near-perfect. Your positivity is contagious and helps lift the team and customer experience
Are you ready to be part of something exciting and new? MAYDAY Recruitment is thrilled to be partnering with a dynamic and rapidly growing brand launching their first retail location in Australia – right in the heart of the Moore Park SupaCentre.
We’re on the lookout for passionate, people-first professionals who can bring energy, warmth and a proactive spirit to a fresh and vibrant pop-up retail environment. This is not just any retail role – this is about creating memorable, feel-good moments that leave customers saying, “wow!”
What's in it for you?
- Full-time permanent position
- $70,000.00 + super
- This role is full-time in the retail store - located in Moore Park SupaCentre
- Generous leave policies – volunteer, parental, personal wellness days and more
- Free products & discounts for you, your friends, and your fam
- Employee Assistance Program for health, family, and financial support
- Volunteer days and meaningful sustainability initiatives
- Be part of an exciting brand-new retail concept
- Opportunity to take ownership and run your own space
What You’ll Be Doing :
Who We’re Looking For :
Apply Now!
If you’re passionate about delivering next-level service and want to be part of a team where you’re supported, valued, and inspired every day – we want to hear from you!
Reference number : 13008
Profession : RetailCustomer Service - Customer Facing
Company : MAYDAY Recruitment
Date posted : 14th Oct, 2025
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Customer Experience Specialist • Alexandria, PA, US
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