Team Member

POSITION SUMMARY :

The Team Member is responsible for providing excellent Guest service, preparing high quality food

and maintaining a clean work environment. You are applying for a Charley’s Franchise restaurant

which is operated under Charley’s guidelines and procedures.

POSITION ACCOUNTABILITIES :

Sales and Profits

1. Builds sales by promoting Guest satisfaction

2. Minimizes waste levels by following prep charts and food preparation guidelines

3. Prepares high quality food by following proper food preparation guidelines

Guests

1. Provides excellent Guest service at all times and escalates concerns as necessary

2. Responds promptly to Guest needs

3. Maintains restaurant cleanliness during shift

4. Follows restaurant cleaning plan

5. Follows manager’s direction on rotating and stocking products

6. Follows flowcharts, checklists and prep charts

7. Follows restaurant priorities set by Management

8. Maintains safe working conditions in the restaurant as outlined in company policies

and procedures

9. Follows company policy for cash control and security

10. Follows all preventative maintenance programs and follows procedures for

reporting maintenance problems

People

1. Adheres to all Company Policies such as Dress, Attendance, Conduct, Courtesy

2. Follows Leadership Chain and Fast Track Policy

Performs other related duties, tasks and special projects as required.

EMPLOYMENT STANDARDS

Education & Licensing

• High school diploma or general education degree preferred but not required
• Food Safety certified where applicable

Experience

Essential Physical Requirements

communications or governmental regulations.

and occasionally be exposed to outside weather conditions.

extreme cold. There is also frequent contact / immersion of hands in water, sanitation solutions,

meat products, poultry products, seafood and produce items.

handle unusual workloads or to accomplish organizational priorities

Reasonable accommodations may be made to enable individuals with disabilities to perform the

essential functions.