IT Technician for Central Admin in NE and SW Portland

Make an Impact at The Oregon Clinic! Premium Benefits, Competitive Pay, and Inspiring Purpose

Join us at The Oregon Clinic as a full-time IT Technician. Work alongside a collaborative team of patient-focused colleagues in our thriving Central Administration office.

Every person at TOC makes a difference in our mission of delivering world-class care with kindness and empathy. As a member of our team, you have the opportunity to make a valuable impact within the local community and our ecosystem of care. By providing patients and internal and external stakeholders with a consistent, efficient, and easy experience, you’ll help ensure that patients at The Oregon Clinic receive the highest value care tailored to their needs.

Using excellent customer service and communications skills, your primary duties in this role include :

• Responsible for ensuring proper computer operation for end users.
• Includes documenting, prioritizing, troubleshooting and resolving help requests.
• Problem resolution may involve the use of diagnostic and help request tracking tools, communication using telephone, email, Instant Messaging, remote control, and personal interaction.
• Problem resolution may involve formal escalation to other technical resources.
• Manages Epic accounts, including creating new roles, granting EPIC system access.
• Manages IT asset inventory, including ensuring decommissioned equipment is removed.
• May maintain multiple telecom databases for accuracy, including master phone extension, call accounting, and 911 emergency databases.
• Ensuring proper computer operation may involve performing computer maintenance, troubleshooting printer issues, and administration tasks as assigned.
• Other duties as assigned.

Salary :

Hiring range, based on experience and credentials : $27.52-$37.23 per hour.

Workdays : One position is located at the Gastroenterology East Clinic in Northeast Portland, and the other is at the Gastroenterology West Clinic in Southwest Portland. Typical hours are Monday-Friday, 4 days, 10-hour shifts. Day off; T.B.D. (6 : 30 am-5 : 30 pm).

Qualifications that support success in this role are based on education, experience and values including :

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Make an impact in patient-focused healthcare. Look forward to coming to work and feel good about the work you do - apply today!

Premium Benefits :

Patients and peers recognize The Oregon Clinic as a top regional healthcare provider and employer. We are :

Our Commitments :

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.