German Speaking Customer Service for Automotive industry

German Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We pride ourselves on our expertise in matching talented individuals with top employers across various industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Currently, we are seeking a German Speaking Customer Service Representative for the automotive industry to join a dynamic team in providing exceptional service to customers. In this role, you will communicate effectively in German and serve as a vital link between our client's product offerings and their customers. Our recruitment process is tailored to ensure both candidates and employers find their ideal match, enabling you to make a significant impact in your new role abroad. If you are passionate about delivering excellent customer service and possess the necessary language skills, we encourage you to apply and take the first step towards your dream job in the automotive industry.

Responsibilities

• Provide exceptional customer service in German via phone, email, and chat.
• Assist customers with inquiries related to automotive products and services.
• Resolve customer complaints and issues in a professional and timely manner.
• Maintain accurate customer records and document interactions in the CRM system.
• Collaborate with the sales and technical teams to meet customer needs effectively.
• Provide product information and guidance to customers.
• Ensure adherence to company policies and maintain high-quality service standards.