Position: Operations Manager
Reports to: Plant Manager
Direct/Indirect Reports: ~200
Role Overview
The Operations Manager will oversee day-to-day plant operations, leading a team of technicians and managers to achieve excellence in safety, quality, productivity, and cost efficiency. This role requires a strong leader who can inspire and develop talent, drive continuous improvement, and partner cross-functionally to deliver business results. Serving as a key advisor to the Plant Manager, this leader will also play a pivotal role in shaping the future of the plant’s workforce and operational systems.
Key Responsibilities
Lead and develop a team of managers and technicians to ensure compliance with safety, sanitation, and quality standards.
Drive the development and implementation of manufacturing systems that improve productivity, quality, and cost effectiveness.
Facilitate, educate, motivate, coach, and guide the manufacturing team to achieve results.
Advance and sustain continuous improvement initiatives.
Manage employee and labor relations issues to support operational success.
Define and communicate a clear vision for an effective work system and guide the workforce toward that vision.
Oversee production scheduling and training functions.
Ensure business-critical information is effectively communicated across the operation.
Track performance against KPIs and leverage data to guide decisions.
Partner with cross-functional teams to ensure timely delivery of goods, materials, and ingredients.
Serve as a trusted advisor and sounding board to the Plant Manager when evaluating alternatives and new ideas.
Ensure employees understand the operation’s vision and progress toward goals.
Effectively manage the operations budget.
Own and lead an Operational Excellence Pillar.
Identify, coach, and develop current and future leaders.
What We’re Looking For
Minimum Requirements:
Bachelor’s degree.
At least 5 years of manufacturing experience. Food manufacturing highly preferred.
Proven ability to build and develop future leaders.
Experience working in a union environment.
Demonstrated ability to balance production demands with product quality.
Operations Manager • Buffalo, NY
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