Quality Control Supervisor

Job Description

At Fanatics Commerce, we're more than just a leader in licensed sports merchandise we're a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles : We Build Championship Teams, we're Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you're ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.

Role Overview

Calling all sports fans! Fanatics, Inc. is looking for a dynamic QC Supervisor to join our Distribution team in Waxahachie, TX. This person will supervise the productivity, accuracy, and activities of all auditors. Ensure all processes and procedures are being used correctly. Continue to provide training, coaching, evaluations, and feedback to all auditors and Product Integrity Manager. Work closely with the Product Integrity Manager and provide accurate reports and records for daily, weekly, and monthly reports. Ensure all work orders are audited / 100% inspected in a timely manner. Work with Product Integrity Manager, internal managers, supervisors, and floor leads to prioritize work orders that need to be audited / 100% inspected. Keep track of all work orders, audits, and 100% inspections. Supports and acts as a backup to Product Integrity Manager. Assists with special projects and assignments as directed by the Product Integrity Manager.

How You Will Make an Impact

• Supervise and coordinate audit team activities, ensuring accurate quality control of unfinished and finished products.
• Train, coach, and mentor auditors on standards, procedures, and product specs.
• Monitor audit workflow, prioritize work orders, and ensure timely 100% inspections.
• Maintain detailed audit records and generate reports.
• Serve as the backup to the Product Integrity Manager.
• Approve strike-offs and conduct audits when necessary.
• Lead regular team meetings and maintain a clean, safe work environment.
• Collaborate with internal teams to address quality issues quickly and effectively.

What You Bring to the Team

At Fanatics, we value transparency and honesty. If you don't meet every single requirement, that's okay we still want to hear from you! We believe in the power of diverse experiences and talents. If you're excited about the role and confident that you can contribute, don't hesitate to apply. We're genuinely interested in how your unique skills and perspective can help us build something amazing together.

Where You'll Work and What's Required

Preferred

What's in It for You