Program Area Lead

About Us :

Impact Kids has been a leader in providing safe, fun, and impactful enrichment programs for over 10 years. We serve students at various public and private schools across the country, offering them a secure environment to learn, play, and grow in our before, during, and after school programs.

Who We Are Looking For :

We are seeking a motivated Program Area Lead to oversee multiple after-school enrichment program sites. Ideal candidates are organized, people-oriented, and possess a deep passion for educational impact. If you have a strong background in program operations, team leadership, and customer service, we want to hear from you!

Your primary responsibilities will include ensuring smooth operations, delivering high-quality programming, and maintaining strong customer satisfaction at each assigned school. You will serve as the main liaison between Impact Kids and school administrators, educators, coaches, and families.

Success in this role requires outstanding communication and leadership abilities, with a focus on solutions and the capacity to manage multiple priorities among various stakeholders. A positive, hands-on approach and a genuine commitment to supporting children's learning and development are essential.

A Child Abuse Clearance and Criminal Background Checks are required.

Experience Requirements :

A minimum of 2-3 years in a leadership or operations role within education, after-school programs, youth development, or a related field is preferred. Experience managing multiple locations or teams is an advantage. Being bilingual in English and Spanish is highly valued.

Education Requirements :

A bachelor's degree is preferred but not mandatory.

Essential Job Responsibilities :

• Oversee daily operations of multiple after-school enrichment program sites.
• Ensure the consistent delivery of high-quality programming across all assigned schools.
• Act as the point of contact for site educators, school administrators, and parents.
• Monitor staffing, scheduling, program quality, and compliance at each location.
• Conduct daily site visits to support instructors and address issues as they arise.
• Provide training, mentorship, and performance feedback to instructors and support staff.
• Handle parent communication, feedback, and issue resolution in a professional and timely manner.
• Maintain detailed records of attendance, incidents, and overall program performance.
• Collaborate with the Impact Kids leadership team to ensure alignment with our values and goals.
• Adhere to the Impact Kids Code of Conduct and maintain the organization’s standards at all times.
• Exhibit Impact Kids Core Values at all times and comply with all company policies.
• Have fun!

Working Conditions and Physical Requirements :

This role requires regular travel between multiple school locations. You must be able to respond quickly to emergency situations, which may involve walking, running, or climbing stairs.

Impact Kids is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.