Admissions Call Specialist (Mon-Fri - 4pm - 12 : 30am)

Job Description

Job Description

Admissions Call Specialist

About Perimeter Behavioral Hospital of Arlington

Perimeter Behavioral Hospital of Arlington is one of the leading mental and behavioral healthcare providers in the country. We deliver hope to our patients through comprehensive and dedicated treatment programs. Our focus and commitment to service excellence extends across several states and different care settings.

Our team ensures patients receive the high-quality, personalized care they need to overcome mental health and behavioral challenges. We offer a range of settings including inpatient psychiatric hospitals, residential treatment centers, and outpatient counseling and therapies.

Role Overview

As an Admissions Call Specialist at Perimeter Behavioral Hospital of Arlington, you'll play a crucial role in connecting patients with the care they need. You'll be the first point of contact for individuals seeking mental health services, conducting thoughtful assessments and guiding them toward appropriate treatment options.

Key Responsibilities

• Conduct comprehensive intake interviews to determine appropriate levels of care
• Handle incoming inquiry calls with empathy and professionalism
• Perform initial screenings to evaluate service eligibility
• Assess psychosocial and emotional status, particularly for children, adolescents and adults
• Coordinate with insurance providers and internal teams for verification
• Facilitate communication between clinical staff, nursing team, and business development
• Track and follow up with referral sources regarding patient placement
• Maintain accurate documentation of all interactions and assessments
• Provide clear written and verbal communications to all stakeholders

Qualifications

Required

Preferred

Additional Requirements

Compensation & Benefits

Competitive Package

Comprehensive Benefits

Work Schedule

Location

Arlington, TX

Perimeter Behavioral Health is an equal opportunity employer committed to creating an inclusive workplace where all employees can thrive. We welcome applicants from all backgrounds, regardless of race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

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