Call Center Agent

Job Description

Job Description

Call Center Representative – Appointment Coordinator (Beaver Toyota & Beaver Mazda)

Cumming, GA | Full-Time | Commission + Base Pay | Automotive Industry

Unleash Your Potential. Drive Your Own Success.

Beaver Toyota of Cumming and Beaver Mazda are looking for motivated, positive, and energetic individuals to join our fast-paced Client Care Center (CCC) ! As a Call Center Representative , you’ll be the voice of two of the most recognized and trusted automotive dealerships in Georgia.

What You’ll Do :

This isn’t just a “call center job” — this is a performance-driven role where your hustle and consistency directly impact your paycheck.

Handle inbound and outbound calls from new and returning customers

Set service and sales appointments for both Beaver Toyota and Beaver Mazda

Provide exceptional customer service, ensuring every caller has a “wow” experience

Follow up with leads, vehicle or servicing inquiries, and missed appointments

Collaborate closely with sales and service teams to keep the schedule full and customers happy

Track activity, appointments, and follow-up to maximize commission

You’ll Thrive Here If You :

Love connecting with people and have a friendly, professional phone voice

Are a self-starter who thrives in a fast-paced environment

Want to control your income based on performance

Enjoy working with a fun, supportive, and driven team

Are coachable and ready to learn

What’s In It for You :

Competitive base pay + commission

Monthly performance bonuses

Full benefits package (medical, dental, 401(k), paid time off

• Ongoing training and mentorship

e. Access to full gym and a personal trainer 3 days per week

f. Restaurant on campus

g. Salon on campus - with employee discounts

h. A positive, empowering culture at a company that actually cares about its people

i. The chance to represent two respected brands : Beaver Toyota & Beaver Mazda

Requirements :

Call center or customer service experience is a plus (but not required)

Strong verbal and written communication skills

Ability to multi-task, stay organized, and work independently

Must be available for some evenings and weekends

Ready to Join the Beaver Team?

If you're ready to build a career — not just a job — apply now. Let’s grow together.

Apply today and start earning what you’re worth.