2026 April-October Seasonal Dining Room Manager

Job Description

Job Description

Job Title : Dining Room Manager

Department : A&G

Reports To : General Manager

Summary :

Supervises and coordinates activities of dining room personnel to provide fast and courteous service to patrons by performing the following duties :

Essential Functions :

• Provides excellent guest service.
• Is thoroughly familiar with the property and all its services. Is generally familiar with other lodges and activities in CSP.
• Oversees the proper arrangement of the tables, chairs, service stands and service equipment. Inspects table settings to be sure that each is properly arranged and that each conforms to the standards of the operation.
• Conducts a brief meeting before each meal to inspect the personal appearance of each food server and busser, go over the menu for the meal period and discuss any special information that the service staff needs to know.
• Assigns the service stations with fairness and a sense of balance for workload and tips, taking into account distance from the kitchen, number of seats, desirability of dining room location and station arrangement.
• Works out any communication difficulties with the kitchen and keeps service staff aware of items that have been sold out or are in short supply.
• Supervises the service staff in controlling payment of guest checks, overseeing the proper handling of credit cards and controlling food from the kitchen.
• Trains the staff in the techniques of suggestive selling. Supervises the service and sets the standard for the decorum of the service staff. Completes daily reports as needed or directed. Completes month-end inventories as needed or directed.
• May be assigned other duties, sometimes in other departments, as the need arises to support fellow staff members in achieving the company mission.

Supervisory Responsibilities :

Directly supervises six to 20 associates of the dining room staff. Carries out supervisory responsibilities in accordance with the organization policies and applicable laws. Responsibilities include training associates, planning, assigning and directing work, appraising performance, addressing complaints and resolving problems.

Qualifications :

Education / Experience Preferred :

Reasoning Ability :

Physical Requirements :

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job :

I have read this job description and understand its contents. Furthermore, I verify that I am able to meet all criteria as detailed above and am capable of performing all tasks described. I also understand that no written job description can detail every aspect of a job and realize that I may be asked to work in other areas besides my primary position.