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Library Systems and Applications Support Specialist (Remote) Job at The Universi

Library Systems and Applications Support Specialist (Remote) Job at The Universi

MediabistroDenver, CO, United States
8 days ago
Job type
  • Part-time
  • Remote
Job description

Overview

The University of Denver Libraries is seeking a part-time Library Systems and Applications Support Specialist (Remote). This part-time (20 hours / week), non-benefited position reports to the Digital Initiatives Librarian and provides essential support for the library's core technology infrastructure, with a focus on integrated library system (ILS) administration, user authentication, light development troubleshooting, and library website maintenance. This position will also assist with quality assurance for homegrown applications and serve as backup support for the library’s application development team.

This is a fully remote position.

This is a non-benefited position not to exceed 1,000 hours in a calendar year.

Essential Functions

  • Library Management System (LMS) & Authentication Support
  • Provide technical and administrative support for the library's ILS and user authentication systems, including troubleshooting configurations and integration issues.
  • Development & Troubleshooting Support
  • Serve as a backup resource for the library’s developers. Assist in diagnosing issues and filling in on projects when additional support is needed.
  • Website & Application Maintenance
  • Support library website maintenance projects in collaboration with the DUX Librarian; assist with light design updates, basic interface adjustments, and content auditing.
  • Quality Assurance & Testing
  • Conduct usability testing and functional audits of homegrown library applications to identify bugs, inconsistencies, or improvement opportunities.
  • Other Duties
  • Collaborate with technical and non-technical staff as needed to ensure smooth library operations.

Knowledge, Skills, and Abilities

  • Proficiency in the English language is needed.
  • Proven ability to diagnose and resolve technical issues related to library systems, authentication, and web applications.
  • Skilled at balancing multiple priorities, meeting deadlines, and adapting to evolving technology needs in a part-time capacity.
  • Effective at translating technical concepts for non-technical audiences and working closely with cross-functional teams.
  • Maintains accuracy in system configuration, documentation, and testing workflows.
  • Understands the importance of usability, accessibility, and inclusive design in maintaining library technologies.

    • Required Qualifications

  • High School Diploma or GED
  • Combination of education and experience in a systems development environment equal to two years of web development.

    • Preferred Qualifications

  • Bachelor’s Degree in Computer science, Information Science or a related technical field.
  • Experience with library systems and tools such as Alma, Primo VE, LibGuides, and their integrations with other platforms and services.
  • Familiarity with Drupal, including content updates, module configuration, and site maintenance.
  • This position is part of the Library Development Team, which operates in a remote work environment. This is a collaborative environment aiming to provide the highest level of service and support to the library and library community as a whole.

    • Physical Activities

  • Must be able to work at a computer for extended periods of time and attend virtual meetings.

    • Work Schedule

    Monday-Friday part-time 20 / hrs a week. This is a fully remote position.

    Hourly Range

    $25.00 - $35.00.

    Benefits

    The University of Denver offers some benefits for non-benefited employees. The University of Denver is a private institution that empowers students who want to make a difference.

    Application Deadline

    For consideration, please submit your application materials by 4 : 00 p.m. (MST) October 16, 2025.

    Special Instructions

    Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.

    Equal Opportunity

    The University of Denver is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. This includes details as described in the University’s Non‑Discrimination statements.

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    Application Support Specialist • Denver, CO, United States