Manager Oasis Salon & Wellness Spa - Hopewell - Full-Time

Essential Functions

Develops and promotes spa services in coordination with clinical service line leadership, particularly for Capital Health Cancer Center programs such as Unite for Her, Daisy Makeover, Paxman fittings, integrative services, mastectomy fitting and wig fitting. Develops spa services and programs that complement and support Capital Health's clinical services and staff.

Manages overall operations of the Oasis Salon & Wellness Spa including direct oversight of the spa staff and day-to-day operations.

Responsible for financial performance of the Oasis Salon & Wellness Spa.

Assists in developing business strategies to increase sales and grow the clientele. Develops and distributes marketing materials.

Provides select spa services as either a licensed cosmetologist-hairstylist or massage therapist.

Recruits, manages, evaluates and oversees spa staff including interviewing and selecting.

Ensures maintenance of current licensure and certifications of spa staff.

Coordinates scheduling of facility space, including prioritization and conflict resolution.

Schedules staff to ensure ongoing operations. Backfill, when needed, at the front desk.

Ensures excellent client care and satisfaction. Interfaces with clients including addressing any client complaints.

Markets the spa at community events.

Manages needs of the spa's physical facility including procuring maintenance, ensuring cleanliness and maintaining a serene and healthful environment. Ensures the spa maintains a supportive, clean and relaxing environment.

Responsible for maintaining the Meevo 2 system for scheduling staff, generating payroll reports, closing out the register, maintaining the client database, and for scheduling client appointments.

Oversees billing, collection, bank deposits, and accounting controls.

Responsible for selecting, purchasing, pricing and invoice payment of retail products to be sold and utilized in the spa. Maintain adequate inventory and ensure product is not expired.

Responsible for development, implementation and compliance with spa-related policies including bedside spa services.

Provide ongoing training to staff and keep the team motivated and aligned with company goals.

Performs other duties as needed.

Minimum Requirements

Extensive formal education in cosmetology, hairstyling, esthetician or massage therapy. If a massage therapist, board certification required. Current New Jersey license as either a, Esthetician, Cosmetologist-Hairstylist or Massage and Bodywork Therapist. Bachelors degree preferred.

Ten years of spa or salon work experience. Leadership and / or marketing experience preferred. Experience with salon and spa management systems (i.e. Meevo 2) preferred.

Effective communication and organizational skills.

Experienced in Microsoft Office tools including : Outlook, Excel and Word.

Ability to lead a team of employees. Client-facing role, including addressing challenges.

Physical Demands and Work Environment

Frequent physical demands include : Sitting, Standing, Walking, Carrying objects, Bending, Manual dexterity. Additional physical demands exist related to the Manager's technical services as a cosmetologist-hairstylist, esthetician or massage therapist.

Occasional physical demands include : Climbing (e.g., stairs or ladders)

Continuous physical demands include : Keyboard use / repetitive motion

Lifting Floor to Waist 20 lbs. Lifting Waist Level and Above 20 lbs.

Sensory Requirements include : Accurate Near Vision, Moderate Hearing, Ability to differentiate colors.

Anticipated Occupational Exposure Risks Include the following : N / A

Offers are contingent upon successful completion of our onboarding process and pre-employment physical. Capital Health will require all applicants to have an annual flu vaccine prior to start date, with the exception of individuals with medical and religious exemptions.

Company will never ask candidates for social security numbers or date of birth during application phase. If you are asked for this information online, you may be a target for identity theft.