What we do
Ascend is a fintech company building the financing and payments infrastructure for the $2.1T insurance market (did you know insurance premiums make up 7.2% of global GDP?) . More than 40% of payments are still made with paper checks resulting in poor customer experience and expensive and operationally intensive commercial workflow. Today's solutions were built 40 years ago for pen and paper insurance sales. Ascend is the first modern payments platform for insurance helping to enable the industry's rapid digitalization.
Founded in April 2021, Ascend has achieved the following milestones :
How we do it
Ascend automates insurance payments end-to-end — from online customer payments and financing to the distribution of commissions and carrier payables — so that insurance distributors can eliminate laborious, expensive processes while giving their customers the great online checkout and financing experience they've come to expect. Think Stripe + Affirm + Modern Treasury for insurance.
Why we do it
We exist to make it easier for people to protect the things they care about by simplifying and modernizing the insurance industry’s financial infrastructure.
Your role
We’re hiring a driven and detailed-oriented Product Support Specialist to collaborate with our customers and internal teams to triage and resolve issues that will help fuel our customers’ success.
Responsibilities will include
Objective #1 : In your first 30 days, you will :
Objective #2 : In your first 60 days you will :
Objective #3
In your first 90 days, and beyond, you will :
You might be a good fit if you are / have
Benefits
Join Ascend and be part of our mission to revolutionize the insurance industry and contribute to global financial modernization. Your leadership can make a significant impact on improving the $1T+ insurance industry.
Equal Opportunity
We are committed to equal opportunity employment and embrace diversity within our organization. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We encourage candidates to apply even if their experience doesn't precisely match this opportunity. We value diversity and are dedicated to equal opportunity employment.