Bakery Retail Associate
Pho Prime, LLCSan Francisco, CA, United States3 days ago
Job type
- Full-time
Job descriptionMaintain positive guest and team relations by living company values Deliver premium guest service according to steps of service and standard operating procedures Take and hand out guest orders with attention to detail and accuracy Delivering product on an ongoing basis and according to business needs. Answer questions about daily / custom offerings and pricing with confidence Identify and recover guests who are dissatisfied with service and / or product Perform shifts as scheduled to open and close the bakery Perform dishwasher duties as needed Assist culinary team as needed Ensure all food is prepared, handled and stored according to all required food safety code standards One year of experience in a customer service environment preferred Previous quick service food handling experience in either the hospitality or food and beverage industry a plus Excellent verbal and written communication skills Must be able to safely utilize all bakery equipment Ability to work in multiple regional locations Ability to work in cross functional roles as needed (front-of house & back-of-house) Ability to adapt to a flexible schedule according to business needs Ability to transport product and make deliveries when neededMust have reliable transportation and valid driver’s license Frequent walking, kneeling, bending and reaching overhead Able to stand for extended periods of time Must be able to lift, move and carry up to 50 pounds High school diploma or GED required Must be able to speak, read and write English for safety reasons Ability to work flexible hours, including weekends and holidays, as needed
Compensation : $20.00 - $22.00 / hour
Job Description
Our bakeries are lively and bustling with genuinely friendly people who have the “hospitality gene.” They understand the importance of what they do every day and are empowered to make days better. Their connections to our guests and to each other are what separates SusieCakes from other bakeries.
BENEFITS & PERKS
- Free non-slip shoes (annually!)
- Birthday month PTO with complimentary cake
- Company holidays off (Thanksgiving, December 25th-27th, and New Year’s Day)
- Vacation, 401k, FSA
- Pet rescue reimbursement and pet insurance
- Flexible return to work schedule for maternity leave
Greet, welcome, and connect with guests. Maintain service quality standards by delivering premium guest service and treating each guest as a VIP. Anticipate guest needs and provide tailored suggestions. Handle all guest transactions in an efficient, professional and competent manner. Perform guest service tasks and other duties as instructed by Manager-on-Duty (MOD) or General Manager. Deliver product on an as needed basis.
RESPONSIBILITIES
QUALIFICATIONS
PHYSICAL REQUIREMENTS
EDUCATION
LANGUAGE SKILLS
OTHER
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Bakery Associate • San Francisco, CA, United States
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