Customer Service Representative

A company is looking for a Customer Service Representative to handle inbound and outbound calls regarding customer warranties.

Key Responsibilities

Educate customers and answer inquiries about warranties

Manage customer interactions in a fast-paced call center environment

Anticipate customer needs and enhance self-service options

Required Qualifications

High School diploma required; Associate or Bachelor's degree preferred

3+ years of experience in a customer service role with conflict resolution

Experience in the automotive industry is a plus

Must be located in AZ, FL, GA, NC, TN, TX, UT, or NV

Ability to work from home with a reliable internet connection