A company is looking for a Customer Service Representative to handle inbound and outbound calls regarding customer warranties.
Key Responsibilities
Educate customers and answer inquiries about warranties
Manage customer interactions in a fast-paced call center environment
Anticipate customer needs and enhance self-service options
Required Qualifications
High School diploma required; Associate or Bachelor's degree preferred
3+ years of experience in a customer service role with conflict resolution
Experience in the automotive industry is a plus
Must be located in AZ, FL, GA, NC, TN, TX, UT, or NV
Ability to work from home with a reliable internet connection
Customer Service Representative • Glendale, Arizona, United States