Inbound Growth Specialist

Inbound Growth Specialist

At Advarra, we are passionate about making a difference in the world of clinical research and advancing human health. With a rich history rooted in ethical review services combined with innovative technology solutions and deep industry expertise, we are at the forefront of industry change. A market leader and pioneer, Advarra breaks the silos that impede clinical research, aligning patients, sites, sponsors, and CROs in a connected ecosystem to accelerate trials.

Our employees are the heart of Advarra. They are the key to our success and the driving force behind our mission and vision. Our values (Patient-Centric, Ethical, Quality Focused, Collaborative) guide our actions and decisions. Knowing the impact of our work on trial participants and patients, we act with urgency and purpose to advance clinical research so that people can live happier, healthier lives.

At Advarra, we seek to foster an inclusive and collaborative environment where everyone is treated with respect and diverse perspectives are embraced. Treating one another, our clients, and clinical trial participants with empathy and care are key tenets of our culture at Advarra; we are committed to creating a workplace where each employee is not only valued but empowered to thrive and make a meaningful impact.

We are seeking a motivated Inbound Growth Specialist to join our growing commercial team. As the first point of contact with prospective customers, you will play a critical role in converting inbound interest and in-market leads into qualified sales opportunities. You'll engage with potential customers across multiple channelsincluding inbound leads, live chat, email, and phonequalifying their needs and creating a seamless handoff to our client executives. This is an exciting opportunity for someone passionate about connecting with people, thriving in a fast-paced environment, and contributing directly to Advarra's revenue growth.

Job Duties & Responsibilities :

• Qualify inbound leads and conduct discovery to understand prospect needs.
• Respond to inbound and live chat inquiries in real time or within defined SLAs to ensure no opportunity is missed.
• Engage with prospects via live chat, phone, email, and social channels to generate new opportunities.
• Manage in-market accounts by researching stakeholders, mapping buying centers, and identifying opportunities for outreach.
• Schedule and coordinate meetings or demos between qualified prospects and Account Executives.
• Log all prospect interactions and maintain accurate records in Salesforce.
• Collaborate with Marketing to ensure timely follow-up on campaigns and events.
• Track, measure, and report on SDR activity and results, meeting or exceeding weekly / monthly targets.
• Prioritize timely engagement with prospects to build trust and increase the likelihood of conversion.
• Stay informed on Advarra's product portfolio, industry trends, and competitor landscape.

Location :

This role is open to candidates working remotely in the United States.

Basic Qualifications :

Preferred Qualifications :

Physical and Mental Requirements :

Advarra is an equal opportunity employer that is committed to diversity, equity, and inclusion and providing a workplace that is free from discrimination and harassment of any kind based on race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, and gender identity), national origin, age, disability or genetic information or any other status or characteristic protected by federal, state, or local law. Advarra provides equal employment opportunity to all individuals regardless of these protected characteristics. Further, Advarra takes affirmative action to ensure that applicants and employees are treated without regard to any of these protected characteristics in all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and separation from employment.

The base salary range for this role is $65,000 - $110,000. Note that salary may vary based on location, skills, and experience and may vary from the amounts listed above. This position may also be eligible for a variable bonus in addition to base salary as well as health coverage, paid holidays, and other benefits.