Job Description
Job Description
Overview
We’re the Industry Leader Because of Leaders Like You.
Our Region Service Manager position is for those with experience in multi-unit oversite who are entrepreneurial-minded, qualified, and knowledgeable. We are driven by inspiring the right people to be part of our customer focused business objectives. We are looking to hear from dedicated and hard-working individuals that strive for excellence through development of teams. Our pace is fast, and the work is challenging, but the opportunities are here for long term employment and growth, professionally and personally.
With Orkin’s award-winning training program, you’ll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there’s one thing we know at Orkin, it’s that pests keep coming back, and that makes our industry recession resistant.
Ready to start a career with staying power? Apply now!
Responsibilities
As a Region Service Manager for the Commercial Division , you’ll be a leader in a high-performance culture.
You will…
Oversee daily operations across multiple Branches within the region to ensure consistent performance and adherence to company standards
Coach, mentor, and develop Service Managers and Service Technicians to improve efficiency, customer satisfaction, and service quality
Analyze service metrics and performance data to identify trends, implement improvements, and drive regional growth
Ensure compliance with safety protocols, regulatory requirements, and company policies across all locations
Manage regional staffing needs, including hiring, training, and performance evaluations for Technicians
Handle escalated customer concerns and ensure swift resolution to maintain client satisfaction
Conduct regular field visits to monitor service delivery and provide hands-on leadership and support
What type of benefits will you receive?
Why should you choose Orkin?
Are you ready to join the Best in Pests?
Qualifications
What do you need to be successful?
What will my work environment be like?
Candidates must meet physical job requirements and safely perform the job duties with or without accommodations :
Orkin is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer
Commercial Service Manager • Wilmington, MA, US