Bilingual Human Resource Manager / HRBP

Job Description

Jordan Foster Construction is a leading Texas-based general contractor known for its excellence in the construction industry. With three distinct divisions—Commercial, Infrastructure & Concrete, and Multifamily—we are committed to delivering high-quality projects while prioritizing safety and innovation.

The ideal candidate for this role will be able to easily travel by car between Austin and San Antonio on a semi-frequent basis (25%). One to two trips to El Paso (flight) may also be necessary per year. Candidate will be based out of an Austin-area office in Pflugerville, TX. Compensation is set at $80 to $85k / year but may be negotiable.

This position is responsible for professional-level HR-related duties and works closely with senior HR management to support designated geographic regions. This position is responsible for carrying out duties in the following functional areas : benefits administration, employee relations, training, onboarding, policy implementation, recruitment / employment, and employment law compliance. _ Applicants must be able to work in the office and travel between the Austin and San Antonio areas. Bilingual (English / Spanish) is required.

Essential Duties / Responsibilities

Recruitment and Onboarding :

• Manage the onboarding process to ensure new hires are integrated smoothly into the company, including verification of authorization of employment, background checks,  and  motor vehicle reports for prospective employees.
• Manage the full-cycle recruitment process, including job postings, screening, interviewing, hiring, and track the status of candidates and respond with follow-up letters and correspondence through the recruitment life cycle.
• Oversee new hire orientations and onboarding processes to ensure a smooth transition for new employees.
• Develop and implement effective sourcing strategies to attract top talent in the construction industry.
• Oversees the recruiting, tracking, and recording of applicant status in compliance with established policies, procedures, and legal (state / federal) regulations.

Employee Relations :

Serve as a point of contact for employee inquiries and issues, addressing concerns in a timely and effective manner.

Investigate and resolve employee relations issues, ensuring compliance with company policies and employment laws.

Promote a positive work environment through conflict resolution and employee engagement initiatives.

Advises supervisors, managers, and staff of established policies and procedures relating to employee relations issues and supports staff in handling employee relations issues, including counseling with employees.

Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.

Serves as company representative at meetings, hearings, company events, and any other company-related activities by attending.

Benefits Administration :

Assist in the administration of employee benefits programs, including health insurance, retirement plans, and other benefits.

Provide guidance and support to employees regarding benefit options, enrollment processes, and claims resolution.

Conduct & coordinate benefits orientations and assist with open enrollment sessions, to include notifying employees and coordinating meetings with insurance and retirement plan representatives.

Administers Family and Medical Leave and other leave programs. Distributes forms, determines eligibility, and ensures compliance with federal regulations, including tracking leave periods and collecting unpaid insurance premiums.

Oversees COBRA program by working with the COBRA Administrators to ensure the COBRA program is administered according to federal regulations and terminated employees are notified in a timely manner.

Training and Development :

Identify training needs and coordinate employee development programs to enhance skills and knowledge in collaboration with the Executive Director.

Develop and deliver training sessions on various HR-related topics, such as company policies, procedures, compliance, and legal regulations.

Monitor and evaluate the effectiveness of training programs and make recommendations for improvements.

Supervise and mentor HR staff, including HR interns, administrators, specialists, and clerks.

Provide training and development opportunities for Human Resources team members.

Performance Management :

Assist in the development and implementation of performance appraisal systems.

Provide support to managers in conducting performance reviews and addressing performance issues at the hourly and salary level.

Work with employees and managers to create individual development plans and career growth opportunities.

Compliance and Policy Implementation :

Ensure compliance with policies, procedures, and federal, state, and local employment laws and regulations.

Develop, implement, and enforce company policies and procedures.

Maintain accurate and up-to-date employee records and HR documentation.

Communicates and provides guidance to employees at all levels on existing policies and procedures and changes to them.

Stays abreast of developments in regulatory compliance, personnel management, and legal requirements.

HR Data Management :

Utilize HRIS systems to manage employee data and generate reports.

Analyze HR metrics, KPIs, and data to identify trends and make data-driven recommendations.

Maintains the human resource management system to ensure employee benefit changes are up to date and accurate in the system for proper payroll deductions.

Process employee separations in the human resource management system, process unemployment claims, and represent the company at hearings.

Administers health and benefits plans, including enrollments, changes, and terminations. Processes required documents through payroll and insurance providers to ensure accurate record-keeping and proper deductions.

Performs periodic audits of HR files and records to ensure that all required documents are collected, entered, and filed appropriately.

Ensure data accuracy, integrity, and confidentiality in all HR systems and processes.

Leads and performs special or miscellaneous projects as assigned.

Advise senior-level HR supervisor of activities and any potential issues as they arise.

Regular attendance in the office is required according to company policy to ensure operations are maintained at a normal efficiency level.

Performs other related duties as assigned.

Required Skills / Abilities :

Solid knowledge & working understanding of HR functions, practices, principles, procedures, benefits programs, & recruitment / onboarding process.

Strong knowledge of HR practices, employment laws, labor legislation, and regulations (ADA, COBRA, FMLA, EEO, FLSA, etc.).

Excellent interpersonal skills : must be able to maintain an upbeat demeanor, manage sensitive and confidential situations with integrity, discretion, professionalism, and diplomacy.

Proficient with Microsoft Office Suite programs (Excel, Word, Outlook) or related software.

Proficient with human resource information systems (HRIS), preferably Paycom, Learning Management Systems (LMS), Benefits Systems, and similar computer applications.

Great attention to detail & excellent organizational skills.

Excellent time management skills with a proven ability to meet deadlines.

Able to work independently and in a team environment.

Able to function in a high-paced and at times stressful environment.

Excellent verbal and written communication skills (English / Spanish).

Bilingual (English / Spanish) required.

Education and Experience :

Bachelor’s degree in Human Resources, Business Administration (or a related field), or a combination of education and equivalent related experience.

Minimum 5-7 years’ related experience in a human resources role required.

Familiar with database systems and typical HR applications.

SHRM-CP, PHR, SHRM-SCP, and / or SPHR credentials highly preferred.

Job Type : Full-time

Benefits :

401(k)

401(k) matching

Dental insurance

Health insurance

Health savings account

Life insurance

Referral program

Vision insurance

Accident

STD / LTD

Supplemental Life

Language :

English (Required)

Spanish (Required)

Willingness to travel :

25% (Required)