Customer Demand Planner

About Us:

As a global manufacturer of complex aircraft engine components, Pursuit Aerospace is founded on a commitment to relentless, continuous, operational improvement and extraordinary customer service. We pride ourselves on competitive cost structure, exceptional on-time delivery, and industry-leading quality.

The Pursuit family of companies has cultivated long-term relationships with our customers around the world through respect, teamwork, technology, and trust. We are driven to develop industry leading process innovations and manufacturing techniques on behalf of our customers. Our exceptional quality is driven by a deep investment in and the daily practice of continually improving our people, processes, and products.

About the Opportunity:

We are seeking a detail-oriented and experienced Customer Demand Planner to join our team at Pursuit Aerospace. The Customer Demand Planner will own customer-level demand planning for complex, long lead-time aerospace programs and provide customer-specific insights into the Integrated Demand Review and SIOP processes. This role ensures external customer signals are validated, contractual commitments are understood, and demand is translated into a credible, enterprise-wide unconstrained demand plan supporting manufacturing execution and capacity planning.

Location: This position can be hybrid with the office based in Manchester, CT or South Windsor, CT.

Responsibilities:

• Own customer-level demand across the enterprise for assigned aerospace customers and programs, consolidating demand across sites, part numbers, and engine platforms
• Analyze customer-driven demand volatility including rate changes, backlog movements, forecast bias, lead-time shifts, and contractual adjustments; quantify risks to manufacturing plans and inventory
• Validate customer demand signals by reconciling customer inputs, open orders, contractual terms, and historical performance
• Act as the enterprise demand planning interface for assigned customers during SIOP Integrated Business Planning cycles
• Surface customer-specific demand risks and insights to the Consensus Review, supporting escalation and trade-off discussions
• Partner with Commercial teams to understand demand drivers and ensure customer inputs are interpreted consistently across the network
• Collaborate with Demand Planning Director and Demand Planning Analyst to ensure customer demand is accurately reflected in the enterprise unconstrained demand signal
• Utilize program, customer, and external data sources and planning applications to forecast engine build programs and long-range demand

Required Qualifications:

• Bachelor's degree in Operations Management, Industrial Engineering, Business Administration, or a related field
• At least 5 years of experience in demand planning, production planning, or operations planning within manufacturing, aerospace, or complex industrial environments
• Must be authorized to work in the U.S. on a full-time bases without sponsorship now or in the future. The Company cannot offer employment to visa holders who require employer sponsorship in the future or cannot work now on a full-time basis.
• Must be able to perform work subject to ITAR/EAR regulations.

Preferred Qualifications:

• Advanced proficiency in ERP/MRP systems (SAP, Oracle, Epicor, or similar), demand planning tools, and advanced Excel modeling
• Strong analytical experience working with customer demand in multi-site networks.
• Demonstrated ability to interpret customer behavior, contractual demand signals, and order patterns, translating them into credible forecasts.
• Familiarity with long-term agreements (LTAs), backlog-driven demand, and program lifecycle management
• Experience working with long lead-time materials, constrained capacity, and make-to-order / make-to-print environments
• Understanding of SIOP processes in regulated manufacturing environments

Working Conditions

• Must be able to have prolonged periods sitting at a desk and working on a computer.
• Must be able to frequently sit, stand and walk.
• Must be able to lift and carry up to 15 pounds.
• Personal protective equipment (e.g., safety glasses and safety shoes) is required on the shop floor
• Occasional weekend and evening work may be required to accommodate priorities, deadlines, and schedules.

Acknowledgements:

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Benefits:

Pursuit Aerospace also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements, among other things.

Equal Opportunity Employer:

Pursuit Aerospace is an Equal Opportunity Employer. We adhere to all applicable federal, state, and local laws governing nondiscrimination in employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.