Job Description
Job Description
The Senior Program Specialist position is responsible for supporting the health, safety, and growth of the individuals in the program, including ISPs, medical requirements, programmatic concerns, individual finances and incident reporting as well as adhering to funder regulations. The Program Specialist oversees the quality of programmatic, health and facilitative services by ensuring that the needs of individuals served are met and necessary services and supports are provided.
Administrative
- Ensures that HIPPA regulations are complied with and that all paperwork and required documentation is completed in a timely, thorough, accurate manner as per regulations.
- Ensures incident reports are complete, accurate and timely with corrective action taken when necessary Input all reportable incidents and follow-up into EIM.
- Participates in audits and ensures all license requirements of the program participant are met and services meet funder and community standards.
- Collaborate with the Quality Assurance Team in the implementation of initiatives supporting the related RHD Strategic Objectives and other corporate wide clinical initiatives.
- Ensure that all consumers have current and appropriate ISP’s or treatment plans in place, that their needs are met, and that they are being enabled to experience the highest level of independence and / or recovery possible.
- Maintains client files that include medical records and annual assessments and Individual Support Plans, as well as any supporting documents as per applicable regulations.
- Develops and maintains a catalog of community resources / activities and coordinates all communication for the consumers with individuals, family members, day programs, Behavior Consultants, SC's and other outside entities, such as the Social Security Administration, Medical Insurance Companies, etc.
- Checks Medicaid eligibility and notifies the Director of any issues that could affect funding and billing.
- Coordinates and distributes all consumer financial matters such as SSI, food stamps, rep-payee ship, burial accounts, taxes, SSA Monthly Wage Reports, Room and Board contracts, renewal of annual stipends etc.
- Works with program team, service coordination team, and revenue cycle team to ensure that all individuals supported have current authorizations and that all services and related notes are entered into the electronic health record timely and according to policy. Assists in the resolution of outstanding / unpaid services and claims.
Staff Support
Trains, supervises, and oversees direct care staff and / or Independent Contractors on the individual support plans as well as mentor them in day-to-day implementation and documentation requirementsEnsure all staff and ICs remain current and compliant with regulated and required trainings. Connect staff as needed with Trainer to ensure compliance is maintained.Client Support
Creates an environment that empowers individuals through the development of skills and coordination of resources and supportive services.Ensures that all consumers' medical, dental, psychiatric, and psychological services are scheduled in accordance with regulations and doctor recommendations.Advocate for consumers with input from program management and consumer's team to identify service needs and goals, to ensure that such goals are accurately documented in the ISP; and to monitor ISP progress.Write instructional plans for the implementation strategies of goals, objectives, and outcomes to implement consumer long and short-term goals and train all staff in the implementation of ISPs annuallyMay assist with opening new homes and transitioning consumers into and out of the program.Respond appropriately to crisis situations by notifying the appropriate persons, completing / submitting incident reports.Report any medical concerns to the unit leadership and / or agency nurse immediately.Manage, monitor, and reconcile all site and consumer-related expenditures as required.Oversee the upkeep and safety of the physical site reporting needed repairs, upkeep and conditions to the Program Director.Monitor and ensure the timely completion of all site documentation (logs, medications, inventories, incident reports, assessments, progress notes, etc.) and communicate issues and / or problems directly to Program Director.Assist with managing and tracking training requirements for staff per state / funder regulations to ensure compliance.All other duties as assignedJob Qualifications
Indicate the minimum required education and years of experience. Include any required licenses or certificates.
Education and Experience :
Bachelor's degree from an accredited college or university and 2 years of work experience working directly with individuals with an intellectual disability or autism; orAssociate's degree or 60 credit hours from an accredited college or university and 4 years of work experience working directly with individuals with an intellectual disability or autism; orHigh school diploma with 5 years’ experience in human service or social service field which included supervision of others, direct service and program planning.Job Competencies
Strong verbal and written communication skillsProficiency with Microsoft Office and experience with fund raising databases, preferredWillingness to maintain a minimum of 24 hrs of in-service trainings per calendar yearHighly driven, results-oriented work ethicAbout Company :
Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.
Apis Services, Inc. and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy / childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.