Retention Marketing Manager

A company is looking for a Retention Manager to drive client revenue through innovative retention strategies.

Key Responsibilities

Lead the development of retention strategies and manage client relationships through bi-weekly meetings

Report on strategic KPIs and provide actionable insights to enhance client retention and revenue

Oversee campaign project management, including team delegation and quality assurance for email and SMS campaigns

Required Qualifications

5+ years of experience in digital marketing with a focus on retention

Hands-on experience with email and SMS marketing platforms, particularly Klaviyo and related tools

Proven ability to develop customer loyalty programs that enhance lifetime value

Experience in project management and leading cross-functional teams

Familiarity with e-commerce technologies and trends in direct-to-consumer marketing