Customer Service Representative

Job Title : Customer Service Rep

This is an onsite position at our Alpine Branch.

Summary :

As a Customer Service Rep, you will be responsible for accurately and efficiently processing and recording routine transactions for bank customers.

Wage Type : Hourly

Essential Duties & Responsibilities :

• opening new accounts
• resolving client concerns
• following up with clients as needed
• making appropriate referrals to bank partners
• understanding of banking software
• processing transactions for customers
• basic knowledge of consumer lending process
• opening and closing the branch
• participation in community activities and bank appointed meetings
• following bank policies and procedures, and regulatory requirements
• maintaining customer confidentiality
• basic knowledge of account types (DDA, SDA, CD, IRA, etc.)

any other duties as assigned

Organizational Structure :

Reports to : Team Lead / Branch Manager

Qualifications :

Required Knowledge / Skills :

Talents :

Other :

TransPecos Banks will not accept unsolicited resumes from any source other than the candidate. We will consider any candidate for whom an Agency submits an unsolicited resume, to have been referred to us by the Agency free of any charges or fees, o ther than those agencies we engage on a specific search. TransPecos Banks will not pay a fee for any placement resulting from the receipt of an unsolicited resume.