ASP Support

Position Specifics :

Reports To : Store Manager / AMS Manager

Supervises : None

FLSA Code : Exempt

Purpose :

Ag Retail and Sprayer Support interacts with application customers and equipment (specifically Commercial Application businesses and farmers) to promote and support John Deere Application equipment with a focus on technology. Ag Retail and Sprayer Support individuals support all stores and share the responsibility of the Ag Retail Call Center.

Responsibilities :

• Performs basic diagnostics and repairs on sprayers, spreaders, and other agriculture application equipment
• Assists service technicians on repairs to application equipment
• Assists customers with equipment start-ups as well as complete machine software updates as needed
• Complete basic Product Improvement Plans (PIPS) such as software updates, nozzle replacements, etc for customers while communicating with service managers on the PIP status
• Sign up and completes inspections on application equipment
• Completes work assignments in an efficient, neat, and orderly fashion while maintaining a clean work area
• Maintains condition of vehicles, inventory, tools, and equipment
• Follows all safety rules and regulations in performing work assignments
• Completes all reports and forms required in conjunction with work assignments in a timely fashion
• Conducts and / or supports customer clinics and technician training
• Facilitates and supports the sale and installation of Precision Upgrade Kits (PUKs)
• Supports and increases customer engagement on Operations Center and their total engaged acres
• Conducts and / or supports the internal sale of John Deere Application equipment and related technology
• Maintains current knowledge of John Deere equipment and competitive products

Job Requirements :

Full-Time Benefit Packages :

All benefits subject to change.

Pay Information :

The salary pay range for this position is $55,000 to $90,000. This reflects a reasonable estimate of the targeted base salary for this role. Based on factor such as geographic location and candidate qualifications, actual base pay is determined when an employment offer is made.

In Season Hours : Monday-Friday 7am-5pm , Saturday 7am-12pm (rotation)

Off Season / Winter Hours : Monday-Friday 7am-5pm