Contents Restoration Supervisor

Contents Restoration Supervisor / Technician

The Contents Supervisor assists in the technical activities necessary to restore or repair commercial and residential personal properties damaged by fire, smoke, water, mold, bio-hazard and other factors. Must respond to job sites as directed, and perform all tasks in accordance with company and industry certified standards. As the Manager in the Contents Department, you will be responsible for the oversight and management of the Contents Department. This includes overseeing the estimating and execution on all personal property mitigation and contents work involving the removal, cleaning and storage of contents. Will provide direction and coordination of field activities related to the installation teams and any coordinated subcontracts, estimating the loss of the entire project through the use of Xactimate, managing the project schedule throughout the project lifecycle, and securing any unique materials, and / or equipment required to complete the project.

Responsibilities :

• Using Xactimate and / or Simbility software to estimate residential and commercial water, fire, wind and mold contents removal, cleaning and storage projects
• Responding to property damage emergency calls Negotiating contents services and insurance claims settlements
• Planning, organizing and managing crews and subcontractors Establishing and maintaining client relationships
• Attending all appropriate company meeting and company sponsored training sessions
• Participate in special projects as needed

Skills and Experience Requirements :

3-4 years emergency restoration (Fire, Water, Smoke, Mold) experience preferred

IICRC Certification

Ability to work both independently and as a team

Excellent communication skills

Good time management skills

Ability in problem-solving

Strong sense of urgency

High School Diploma or equivalent

Practice safe and efficient work techniques to minimize potential injuries and hazardous conditions.

Participate in safety meetings and inspections.

Ensure that material areas are kept neat and orderly.

Maintain acceptable levels of housekeeping at all times with regard to equipment and assigned work area and / or department.

Follow Rainbow uniform policy

Utilize Rainbow 17 Steps to World Class Customer Service System

Photograph, identify, and inventory customer's contents

Wrap, package, and label contents for transport to cleaning facility

Unwrap, assess, and clean contents

Identify, re-wrap, package, and label cleaned contents

Maintain inventory of all processed contents and disposition

Job Requirements :

Ability to understand and follow directions and relay those directions to the other Team members

Possess a positive attitude and bring it to work everyday

Possess strong communication skills, verbal and written. Applicants must be fluent in English (Spanish speaking a plus)

A strong desire to work with your hands and mind

The ability to work flexible hours and days as required by our clients

Motivated to advance within our growing company

Comply with all safety regulations

Wear the company uniform and display our logo with pride.

Excellent customer service and technical skills.

Must have reliable means of transportation to and from work.

Job Type : Full-time

Salary : $17.00 - $30.00

Benefits :

401(k)

401(k) matching

Paid time off

What's In It For You :

Lots of Opportunity

Paid Training and Career Advancement Tracks in the restoration field

Generous Paid Time Off

Our Team :

Loves the work / life balance

Is passionate about our craft

Enjoys working for a humble leadership group that has an open communication style

Would love to meet you

Job Type :

Full-time

Schedule :

8 hour shift

Monday to Friday

Supplemental pay types :

Commission pay

Work Location : In person

At Rainbow International Restoration we're helping families out when disaster strikes, turning their damaged houses back into homes. Our franchisees are looking for qualified people seeking to do what it takes to restore the customers' property. Does the sound of that excite you? Then seeking a career with an independently owned and operated Rainbow International franchise might be the place for you. Because for our family, this isn't just a job, it's a calling.