Virtual eCommerce Support Operator

A company is looking for a Virtual eComm Phone Support Operator.

Key Responsibilities

Provide customer support through phone calls, emails, and case management

Assist customers with part fitment, order placement, and shipment tracking

Resolve customer concerns and maintain accurate records of interactions

Required Qualifications

Must be available to work any shift, including weekends and holidays

Typing speed of at least 45 words per minute

Ability to thrive in a fast-paced, changing environment

Must live within the Eastern Time Zone

Complete all required training courses by the set due date