Implementation Consultant, LATAM

What You'll Do

• Act as a strategic project manager to guide customers through a structured onboarding process, including defining timelines, managing milestones, coordinating technical setup, overseeing API integration, ensuring rule configuration, system testing, and user training.
• Analyze customer data and performance metrics to improve fraud detection accuracy and reduce false positives.
• Collaborate with customers and SEON's Fraud Services team to tailor risk rules, workflows, and detection strategies.
• Provide consultative guidance, offering data-driven recommendations to enhance decision making and optimize detection strategies.
• Partner with customer development teams to ensure smooth technical integrations and address implementation challenges proactively.
• Monitor post-implementation performance and identify opportunities for improvement.
• Maintain comprehensive project documentation to ensure clarity and accountability.
• Transition customers smoothly to the Account Management team, ensuring they are prepared to maximize SEON's tools.

What You Bring

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SEON is an equal opportunity employer. We strive to embrace what makes each one of us unique; we each have our own story. Whether looking at our current staff or future team members, we believe that everyone has something to contribute, and our employment practices reflect that. We do not make an employment decision based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Please let your recruiter know if you need reasonable adjustments to our recruitment process.

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