Technical Support Specialist

A company is looking for a Technical Support Specialist to assist customers with technical issues and product inquiries.

Key Responsibilities

Assist clients via chat, phone, and email with technical issues related to the product

Collaborate with internal teams to provide product feedback and document best practices

Investigate customer-reported issues and develop test procedures

Required Qualifications

1+ years of relevant experience in a customer service-oriented environment

Knowledge of mobile applications

Technical ability to quickly learn new products

Strong organizational skills to manage multiple priorities

Self-motivated with a strong work ethic