Associate, Client Processing I

Associate, Client Processing I

Join our Conventional Trust Client Platform team. This role is located in Pittsburgh, PA or Houston, TX. In this role, you'll make an impact in the following ways :

• Performs routine and non-routine client service and transactional support functions.
• Interacts with other organizational units / teams to ensure timely delivery of service, or resolution of issues.
• Processes account related transactions per scheduled events / client authenticated direction.
• Following established procedures, answers inquiries, and resolves problems or issues.
• Manages situations which may require adaptation of response or extensive research according to client response.
• Escalates more complex situations to senior colleagues.
• Integrates area knowledge with understanding of industry standards and practices to provide solutions to internal and external clients.
• Performs complex operational tasks in a product or functional area.
• Responsible for reconciliations, including reconciling cash breaks, position differences, and gathering and compiling data.
• May be responsible for allocating and checking work of team members.
• May be responsible for specific supervisory review and approval actions.
• Contributes to the achievement of team objectives.

To be successful in this role, we're seeking the following :

We are looking for an individual that possesses these skills or the willingness to learn our processes. We are also interested in individuals who are looking to grow as our department is growing and changing every year.

Our Benefits and Rewards : BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity / Affirmative Action Employer - Underrepresented racial and ethnic groups / Females / Individuals with Disabilities / Protected Veterans.