Dispatch Supervisor - 2nd Shift

Dispatcher Supervisor - 2nd Shift

Division : Logistics

Reports To : Logistics Manager

Dispatch as needed will put rates in TMW or rate loads / negotiate rates with 3rd party carriers

Direct the daily driver duties managing where they go, the time it takes and when their day is concluded

Dispatchers will manage DOT compliance related to driver available hours of service when assigning loads and daily task

Dispatchers are required to interact with internal and external customers as needed. As part of interaction and communication includes shift hand off communication between Dispatchers to ensure the business is operating without incidents or issues and Customers are being served. Communication is critical between Dispatchers and Logistics Managers and Regional Managers

Enter POs as needed

Participate and initiate discipline to drivers as per company policy

Review driver documents for accuracy and / or compliance

Involvement as needed with selecting external carriers to take loads

Dispatchers will be involved with payroll as needed to ensure Drivers are accurately compensated for work performed

Dispatchers will be responsible for managing the fleet in a financially efficient and safe manner considering service and cost

Manage the fleet flow to the lease vendor's shops for equipment repair and maintenance. Also, coordinate and manage road breakdowns with the vendors

Follow all Safety Policies and ensure Drivers and fellow employees follow all Safety policies and rules

Incident investigation forms complete fully with as much detail as possible when a safety related issue or event occurs

Ride alongs with Drivers periodically to ensure the Drivers have what they need and to experience the elements that Drivers experience doing the job

Dispatch position is a supervisory position and duties related to supervising is required

Directly supervises all employees assigned to the department including Drivers. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; conflict resolution; team building; coaching and leading employees to improve; addressing complaints and resolving problems; documentation; and setting an example of superior behavior, attitude and performance and team work

Education and / or Experience

High School Diploma or GED

Two years experience as a Dispatcher

Candidates are PREFERRED who offer the following :

College and / or related technical experience. Logistics, Transportation, Supply Chain Management

One year supervisory experience as a proven manager of at least five people

Four years' experience in the Shipping and Warehousing environment or CDL Truck Driving Experience

Language Skills

Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or graphic form. Ability to deal with problems involving several concrete variables in standardized situations

Physical Demands

Employee is regularly required to walk and talk and hear. The employee is frequently required to stand; use hands to finger, handle, or feel; and reach with hands and arms. The employee is required to sit and move around. Vision requirements include : close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus