Unit Secretary, Foster Wing, 24 hours, Evenings

Unit Secretary Emergency Department (ED)

At UMass Memorial Health, everyone is a caregiver regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Performs a variety of clerical activities necessary for the efficient functioning of patient care unit and related duties.

General Summary : The Unit Secretary Emergency Department (ED) acts as a front line interface and performs a variety of clerical and administrative support tasks to help foster smooth, efficient patient care activities for the Emergency Department.

Principal Duties and Essential Functions :

• Acts as a central communications point person for the department. Coordinates the flow of information to and from all areas within the department. Contacts physicians, fields internal and external phone calls, and prioritizes urgent patient information.
• Assists in maintaining the order, organization and currency of logs and records and patient charts. Helps ensure an efficient sharing of information within the unit.
• Processes information needed for a variety of patient services and treatment areas such as radiology, the laboratory, dietary, housekeeping.
• Arranges for laboratory tests, radiology procedures, treatments for rehabilitative services such as physical therapy, etc.
• Enters data and orders into computer system.
• Performs various routine clerical duties, such as sorting and faxing information, maintaining files, records and logs, taking and relaying phone messages and routine information.
• Assists in maintaining proper inventory of standard supplies and materials. Prepares requisitions to maintain established levels.
• Answers inquiries for routine information and directs other requests to appropriate persons.
• Arranges for patient transport.
• Participates in training and performance improvement activities as directed.

Job duties for all positions :

Job Requirements

Job Knowledge and Skills :

Education : High School diploma required.

Experience : Previous hospital or healthcare experience (6-12 months) preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health for our patients, our community and each other. Our six Standards of Respect are : Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.