Lifestyle Manager - Dining Specialist

About the company :

Ten was founded in 1998 in London, UK by Alex Cheatle and Andrew Long, driven by a clear and lasting vision : to deliver an unrivalled, personalized, and trusted service that empowers members to get the most out of life. That same commitment to excellence and meaningful service continues to guide everything we do today.

The business began providing a lifestyle concierge service to just 20 members in London. As its reputation, contacts and expertise grew, Ten’s footprint and competence grew, making it one of the leading Lifestyle Management companies in the world. Today, Ten has more than 50 corporate clients- and employee-loyalty programs and runs private membership services for millions of members worldwide. Ten Lifestyle Group plc (Symbol :   TENG ) has been listed on the Alternative Investment Market (AIM) of the London Stock Exchange since November 2017. Our vision is to become the world’s most trusted concierge service.

Requirements

About the team you will be a part of :

We are seeking a passionate, detail-oriented, and service-driven individual to join our elite team as a Dining Specialist. In this role, you will be at the forefront of crafting unforgettable culinary experiences for our discerning members. Our team of Lifestyle Managers specializes in curating bespoke travel and entertainment itineraries, and as a Dining Specialist, your focus will be on securing reservations at the world’s most sought-after restaurants and uncovering hidden gastronomic gems.

You’ll work closely with our global network of hospitality partners to deliver exceptional dining experiences—from Michelin-starred establishments to exclusive chef’s tables and trending culinary pop-ups. Your deep knowledge of the food and beverage industry, combined with your flair for personalized service, will ensure our members enjoy seamless, memorable moments that exceed expectations.

Success in this role means :

• Delivering outstanding customer service and personalized recommendations.
• Staying ahead of dining trends, seasonal menus, and industry developments.
• Collaborating with internal teams and preferred suppliers to meet departmental goals.
• Maintaining a sharp eye on competitor offerings and exclusive member privileges.
• Thriving in a fast-paced environment where precision and timeliness are key.

If you have a refined palate, a love for hospitality, and a drive to create extraordinary experiences, this is your opportunity to shine.

KEY RESPONSIBILITIES

Top-Tier Restaurant Reservations and Member Fulfilment

Operational Excellence and SOP Enforcement

Cross-Regional and Specialized Support

Account Prioritization and Member Advocacy

Knowledge and Relationship Management

Reporting and Performance

Scheduling and Escalation

SKILLS AND EXPERIENCE

Additional qualifications

Benefits

Aside from regular Extended Health, Dental, Vision and Telehealth we have other benefits listed below :

DE & I Statement

Widespread acceptance for every person. We encourage diverse philosophies, cultures, and backgrounds. We praise diversity and are dedicated to creating an inclusive work environment for our employees. This idea ties the Ten teams together. Ten is honored to be an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law