US Mortgage Processor
MUST HAVE MORTGAGE EXPERIENCE. You will review incoming files, complete order-outs, and be an all-around supportive team member to ensure that other teammates are able to focus effectively on their primary responsibilities. Encompass experience is a plus.
Key Responsibilities
Track Lead Notes received from LO (Loan Officer)
Monitor incoming "App Submitted" emails, and set up the Encompass files to align with LO Lead Notes
Complete "File Set-up" review when App & Docs are received from the client. Includes ordering credit, organizing docs in Encompass, correcting obvious errors on the client app, etc
Ability to calculate income for Wage Earners and SE borrowers
Run DU / LP and Order appraisals when needed (if no PIW / ACE)
Send client needs list after initial file review
Send client needs list after the Preapproval team completes their review
Obtain correct EOI, VOE's, and HOA docs when requested from LOA / Processor
Ensure that EOI and other documents are correct at the time of funding to avoid funding delays
Maintain a tracker of all files on their desk, including what is outstanding on each file, to ensure that no file slips through the cracks.
Skills, Knowledge, and Expertise
Mortgage industry experience is required
Encompass experience is a plus
Must have experience with order outs and calling third parties
Familiar with using office applications
Proficient communication skills
Great personality
Finance and accounting experience is a plus
Benefits
Above market salary
HMO for principal and two dependents
Government-mandated benefits
Performance-based Incentives
Quarterly Company Events
In-depth training for career growth
Great Company Culture and HR experience
1,000 PHP De Minimis
Equipment and software provided
About NightOwl Consulting
NightOwl Consulting was born from the desire for more! As prior clients of a BPO, we found ourselves struggling with support, understanding of our business industry, and the treatment of our global family from this, NightOwl Consulting was born. Our mission is to connect companies with world-class talent with the overall vision to build a global family that aspires to reach its highest potential.
Our Hiring Process
Stage 1 : Applied
Stage 2 : Assessment
Stage 3 : Assessment Sent
Stage 4 : Assessment Result
Stage 5 : NOC Manager Interview
Stage 6 : Client Interview
Stage 7 : Hired
Mortgage Processor • San Diego, CA, US