House and Grounds Technician - Male - Dollywood Theme Park - Part Time Seasonal
At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking a House and Grounds Technician - Male who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.
We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. The right House and Grounds Technician - Male checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.
The House and Grounds Technician will support areas of park cleanliness for the Dollywood Company. The House and Grounds Tech A will also participate in sanitizing and cleaning high touch surfaces. The House and Grounds Technician may take part in other activities including, emptying and cleaning trash cans and refilling cleaning supplies. This is all to be done in a manner consistent with the mission, values and operating philosophies and standards of the Dollywood Company.
Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.
Summary of Essential Functions and Responsibilities
- Maintains an aesthetically pleasing, sanitary environment by sweeping, picking up trash in your assigned area(s), including but not limited to, flower beds and back of house areas
- Cleans up spills as necessary both indoors and outdoors on the park, including but not limited to, on roadways, pedestrian walkways, landscaped areas, natural settings and storage areas
- Maintains a high level of attention to detail in your assigned restroom(s) per your trained procedures as defined in your training plan
- Restocks and keeps track of supplies such as toilet paper, paper towels, soap, cleaning materials, etc. in assigned area(s)
- Develops a work timetable in assigned area(s) to ensure tasks are completed in a timely manner
- Completes required Quality Control Audit paperwork on a daily basis
- Empties trash cans located in assigned area(s), including but not limited to, other areas, assigned or unassigned, in need of additional assistance and / or immediate attention
- Keeps all rolling carts and trash cans clean including lids and can liners as well as the inside and outside of trash cans
- Collects refuse and recyclable material then place in appropriate containers as well as keeping dumpster areas clean by ensuring all trash is picked up and area is hosed down
- Removes debris and standing water in the streets
- Initiates friendly interaction with Guests
- Performs all duties in a safe manner as set forth in the Safety Standards to include reporting any violation of Standards
Management reserves the right to change and / or add to these duties at any time
Education and Experience Required
At least 6 months of work experience that demonstrates successful execution of similar duties and responsibilities in a commercial / industrial work environmentMust be at least 14 years of ageMust have a valid driver's license with proof of auto liability insuranceKnowledge, Skills, and Abilities
Able to display and live out our Lead with Love principles by being : patient, kind, trusting, unselfish, truthful, forgiving, and dedicatedAble to project Dollywood's image by being genuinely friendly and caring and by taking pride in their workMust be self-motivated and disciplinedMust be able to prioritize and complete work assignments on a timely basisMust maintain strict confidentiality and judgment regarding privileged informationMust be willing to constantly improveMust have professional appearance with good personal hygieneMust promote and support a "team" work environment by cooperating and helping co-workersMust adapt to changes easilyMust show appreciation to othersMust be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelinesMust smile, maintaining eye contact when interacting with Guests in a friendly mannerMust have a friendly, outgoing, polite, courteous, honest, dependable, mature, positive attitude and good judgment to make sound decisionsAble to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employeesMust have manual dexterity necessary to complete all job dutiesAble to sit and / or stand for long / short periodsAble to get along with other employees to work out problems and resolve conflictsAble to comprehend instructions and retain informationAble to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidaysAble to tolerate a fast-paced, hectic environmentAble to be flexible to handle frequent changes in prioritiesAble to tolerate temperatures from -5 to 110 degrees FahrenheitAble to work outdoorsAble to bend and turn to complete all job functionsAble to push / pull to complete all job functionsAble to lift up to 50lbsAble to wear all PPE as requiredAble to tolerate all chemicals / detergents utilized in the areaWilling to work in any assigned area(s) and perform other functions as assignedThe Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world