IT Service Device Analyst- End Point User

Launch Your Career with Cook Systems Ready to elevate your career? Cook Systems, a certified veteran owned IT consulting firm, has been transforming businesses and careers since 1990. Whether you're aiming to work with a Fortune 500 company or a small business, we've got you covered. Our core values : integrity, investment, and innovation drive everything we do, ensuring you grow and succeed in a dynamic, supportive environment. We understand the importance of work life balance and personal growth. Our cutting edge IT consulting partners and FastTrack talent program are designed to help you excel. Join our forward thinking team where excellence and creativity are valued every day. Check out what our associates have to say on Glassdoor. Ready to take your career to new heights? Cook Systems is where your journey to success begins! Title : IT Service Analyst- End Point User Description : - Position will focus on delivering the IT services for End users in collaboration with the Digital Technologies Department.- work with Windows workstations and Microsoft Intune to support and enhance the end-user experience.- contribute to the management and optimization of end-user devices, ensuring reliable, secure, and efficient operations that have a direct positive impact on employees? daily work. Requirments : ? Lead the design, deployment, and administration of Microsoft Intune for device and application management. ? Develop, implement, and maintain Intune policies, compliance baselines, and security configurations. ? Manage Autopilot provisioning, configuration profiles, and conditional access policies. ? Drive migration initiatives from legacy endpoint management platforms (e.g., SCCM, GPO) to Intune. ? Collaborate with security teams to enforce device compliance and remediate vulnerabilities. ? Provide 3rd-level support for endpoint management issues and act as subject matter expert (SME). ? Automate processes using PowerShell and Graph API. ? To use documentation, knowledge transfer, and training of team members, if required SKILLS.. -5+ years of experience in endpoint management, with at least 3 years focused on Microsoft Intune. -Intune configuration policies, compliance policies, and app protection policiesWindows Autopilot provisioning and lifecycle management -Hybrid environments (Intune + SCCM / Co-Management) -PowerShell scripting for automation and remediation -Entra ID (Azure AD) and Conditional Access -Strong understanding of Windows security baselines, Defender for Endpoint, and vulnerability management. -Excellent troubleshooting skills and ability to resolve complex issues. Why Work with Us Benefits At Cook Systems, we don't just offer jobs we build futures. Our team is the heart of everything we do, and we're committed to supporting you with benefits that go beyond the basics. We want you to feel secure, valued, and empowered from the very beginning of your journey with us. When you join Cook Systems, here's what you can look forward to : Your Health, Your Way : Choose from two comprehensive medical plans through Blue Cross Blue Shield, complete with dental and vision coverage. With access to one of the nation's largest networks, you'll get the care you need for yourself and your family wherever life takes you.Peace of Mind, Every Step of the Way : Protect what matters most with life, critical illness, and accident insurance through Unum. Because your loved ones deserve security no matter what the future holds.Flexibility for Life's Needs : Save money and plan ahead with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent care expenses on your terms.Bridging the Gaps : Unexpected costs? No problem. Our Health Gap Insurance through Sunlife helps ensure you're covered when it counts.Your Future Starts Now : Dream big with our 401(k) retirement plan through The Standard. After just six months, you will be eligible to participate, because your future deserves a strong foundation. At Cook Systems, you're not just another employee you're family. Here, your ideas matter, your contributions shine, and your career will thrive. Together, we innovate, grow, and celebrate success every step of the way. Are you ready to be part of something bigger? Let's build the future together at Cook Systems.