Talent.com
Transformer Services Manager
Transformer Services ManagerMassillon,Ohio,United States • Massillon, OH, US
Transformer Services Manager

Transformer Services Manager

Massillon,Ohio,United States • Massillon, OH, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Overview

Why IES Infrastructure?

IES Infrastructure offers competitive salaries. But, if you make your employment decision based on salary only, you’re overlooking other significant factors – work environment and employee benefits. We offer a friendly, team-work environment with opportunities for continuous development and career advancement. We also offer a comprehensive benefits package that provides real protection for you and your family.

  • Health & dental insurance
  • Group life & accidental death & dismemberment insurance
  • Supplemental life insurance
  • Voluntary accident insurance
  • Company Paid Disability insurance (short and long-term)
  • Vacation and holidays
  • 401k

Company Culture

Commitment to Excellence – Consistently exceeds expectations.

Honesty and Integrity – Strive to do what is right and do what we say we will do.

Safety – Create a safe working environment in all operating locations.

Respect -Honor the rights of all involved.

Communication – Communicate clearly and directly with all involved.

Employee Satisfaction – Create employee opportunities for growth and development.

Innovation and Creativity – Apply creative ingenuity to make us better, faster, and first.

Resiliency – No obstacle will stop us from accomplishing our goals.

Teamwork – Above all else, work together as one team and one group of professionals.

All positions require customer focus with a service-oriented attitude as well as attention to detail with excellent verbal and written communication skills. Ability to adapt to changes in daily activities is essential. Ability to travel and work overtime / weekends, as needed, to meet customer and in-house demands. All applicants must pass a background check and drug / alcohol screening and must have a clean driving record.

Responsibilities

Responsible for managing, coordinating, prioritizing and growing all aspects of transformer operations. This would also include large project supervision, installation, start-up, service pricing, and customer satisfaction. Responsible for the overall profit and loss of the operating unit, as well as, recruiting and developing personnel. These activities require the timely completion of these activities at / or under budgeted cost to the complete satisfaction of our customers.

Qualifications

  • Manage all field and in-house (Shop / Service Engineers and Technicians) transformer activity.
  • Implement the business strategy set by General Manager for the continued growth of the operating unit.
  • Maintain and educate workforce by conducting performance reviews, disciplines and provide training (i.e. : on-site training, seminars, etc.).
  • Ensure that employees are performing tasks utilizing all necessary safety procedures and equipment.
  • Identify areas of change and makes recommendations to improve operations.
  • Converse with personnel to analyze scope of work requirements, current operational procedures, identifies problems, and continuous improvements.
  • Oversee and process all timesheets, travel and other expenses of field personnel.
  • Provide technical support to customers and shop / field personnel, as necessary.
  • Serve as a mentor to all shop / field personnel in regards to general activities or specialized skill sets, as well as assisting in resolution of work problems related to project specifications.
  • Manage / coordinate Department activities as required.
  • Responsible for the preparation of quotations and / or special projects, as required. Ensure that the quotations are completed in a timely manner.
  • Responsible for processing completed projects through billing in a timely manner and providing monthly revenue and margin forecasts.
  • Responsible for recruiting, developing their skills and retaining qualified personnel for all shop / field priorities.
  • Responsible for ensuring there is a succession plan in place for departmental needs.
  • Travel to customer locations as needed to increase relationships and grow into new segments.
  • Perform periodic safety audits of field projects to ensure Magnetech Industrial Services safety policies are adhered to.
  • Initiate and monitor material and process nonconformance, where necessary, to ensure that nonconforming items are not used until resolved and that personnel learn from the problem to alleviate future occurrences.
  • Investigate accidents or close calls for determination on safe work practices.
  • Maintain a professional attitude when representing the company during phone, or personal contact with customers, employees, outside vendors, and / or service providers, etc.
  • Lead by example. Advocates and abides by all quality, safety and environmental procedures and report any and all noncompliance.
  • Provide support for any special projects as assigned by the General Manager. The special projects may or may not become part of your primary responsibilities.
  • Measures of Success :

  • Department efficiencies; i.e. low rework and warranty costs, manpower utilization, control of expenses, etc.
  • Positive progression towards the company vision.
  • Continual growth in revenue.
  • On-time completion of project(s) and service reports at / or under budget costs.
  • Projects meet or exceed customer expectations.
  • Qualifications :

  • Candidate must possess a high school diploma.
  • An in-depth knowledge of transformer repair and field service experience.
  • This position requires an individual experienced in field service, transformer repair and project management.
  • Additionally, computer skills in Excel and Word and have excellent customer interface experience.
  • The position demands an individual who is hard working at achieving company objectives, detail oriented, able to direct personnel in a positive manner with effective oral & written communication skills.
  • Demonstrated manager / team skills are also critical, as some development and ongoing projects involve teams of individuals from different backgrounds within the organization.
  • This job description is not a contract between the company and any person. The job description merely states the company’s current job requirements for this position and is subject to change from time to time with or without notice.

    Create a job alert for this search

    Service Manager • Massillon, OH, US

    Related jobs
    Remote Investment Analyst – AI Trainer ($50-$60 / hour)

    Remote Investment Analyst – AI Trainer ($50-$60 / hour)

    Data Annotation • Canton, Ohio
    Remote
    Full-time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...Show more
    Last updated: 12 days ago • Promoted
    Certification and Integration Manager

    Certification and Integration Manager

    VirtualVocations • Akron, Ohio, United States
    Full-time
    A company is looking for a Certification & Integration Manager to oversee certifications and integrations within the advertising ecosystem. Key Responsibilities Maintain and renew certifications w...Show more
    Last updated: 5 days ago • Promoted
    Manager, GTM Transformation

    Manager, GTM Transformation

    VirtualVocations • Akron, Ohio, United States
    Full-time
    A company is looking for a Manager, GTM Transformation.Key Responsibilities Support and lead strategic projects that shape the go-to-market model Conduct analyses on GTM performance and develop ...Show more
    Last updated: 5 days ago • Promoted
    Sales Enablement Training Manager

    Sales Enablement Training Manager

    VirtualVocations • Akron, Ohio, United States
    Full-time
    A company is looking for a Senior Sales Enablement and Training Manager.Key Responsibilities Develop and execute a product / data learning strategy aligned with business outcomes Manage end-to-end...Show more
    Last updated: 2 days ago • Promoted
    Product Technology Delivery Manager

    Product Technology Delivery Manager

    VirtualVocations • Akron, Ohio, United States
    Full-time
    A company is looking for a Manager, Product Technology Delivery to lead and oversee the agile software development team.Key Responsibilities Lead and mentor the software development team, setting...Show more
    Last updated: 27 days ago • Promoted
    Customer Service Representative- Covington, KY

    Customer Service Representative- Covington, KY

    Fidelity Investments • Dalton, OH, US
    Full-time
    Join our team of Customer Service Representatives, also known as Customer Relationship Advocates (CRA).This first-of-its-kind experience supercharges your early career growth at Fidelity with perso...Show more
    Last updated: 30+ days ago • Promoted
    AI Modernization Delivery Manager

    AI Modernization Delivery Manager

    VirtualVocations • Akron, Ohio, United States
    Full-time
    A company is looking for an AI Modernization Transformation and Delivery Manager.Key Responsibilities Develop a deep understanding of internal business strategies and build relationships with sta...Show more
    Last updated: 2 days ago • Promoted
    EMR Integrations Manager

    EMR Integrations Manager

    VirtualVocations • Akron, Ohio, United States
    Full-time
    A company is looking for an EMR Integrations Manager to ensure seamless integration between their platform and clients' Electronic Medical Records. Key Responsibilities Lead strategy and execution...Show more
    Last updated: 24 days ago • Promoted
    Platform Product Manager

    Platform Product Manager

    VirtualVocations • Akron, Ohio, United States
    Full-time
    A company is looking for a Platform Product Manager who will define and drive the strategy, roadmap, and adoption of product capabilities across multiple solutions. Key Responsibilities Conduct co...Show more
    Last updated: 30+ days ago • Promoted
    Senior Manager of Service Delivery

    Senior Manager of Service Delivery

    VirtualVocations • Akron, Ohio, United States
    Full-time
    A company is looking for a Senior Manager, Service Delivery.Key Responsibilities Lead and manage multiple Service Delivery associates on a daily basis Execute action plans to enhance operational...Show more
    Last updated: 30+ days ago • Promoted
    AI Transformation Manager

    AI Transformation Manager

    VirtualVocations • Akron, Ohio, United States
    Full-time
    A company is looking for a Manager of AI Transformation to lead the strategic deployment of AI technologies in call center operations. Key Responsibilities Develop and execute a roadmap for AI tra...Show more
    Last updated: 30+ days ago • Promoted
    Professional Services Manager

    Professional Services Manager

    VirtualVocations • Akron, Ohio, United States
    Full-time
    A company is looking for a Professional Services Manager.Key Responsibilities Lead a team of Solution Technicians and Solution Engineers to deliver exceptional post-sales services Oversee the ex...Show more
    Last updated: 30+ days ago • Promoted
    Remote FP&A Manager – AI Trainer ($50-$60 / hour)

    Remote FP&A Manager – AI Trainer ($50-$60 / hour)

    Data Annotation • Canton, Ohio
    Remote
    Full-time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...Show more
    Last updated: 12 days ago • Promoted
    Product Manager, Integrations

    Product Manager, Integrations

    VirtualVocations • Akron, Ohio, United States
    Full-time
    A company is looking for a Product Manager, Custom Integrations.Key Responsibilities Define and maintain the roadmap and strategy for customer PAS platform integrations Collaborate with engineer...Show more
    Last updated: 30+ days ago • Promoted
    Product Manager for Trust Systems

    Product Manager for Trust Systems

    VirtualVocations • Akron, Ohio, United States
    Full-time
    A company is looking for a Product Manager (Trust & Systems).Key Responsibilities Serve as the voice of the customer and understand product fraud vectors Collaborate with cross-functional teams ...Show more
    Last updated: 3 days ago • Promoted
    Sales Enablement Manager

    Sales Enablement Manager

    VirtualVocations • Akron, Ohio, United States
    Full-time
    A company is looking for a Sales Enablement Manager to empower go-to-market teams with the necessary content, training, and tools. Key Responsibilities Design and deliver onboarding programs for n...Show more
    Last updated: 30+ days ago • Promoted
    Product Manager II

    Product Manager II

    VirtualVocations • Akron, Ohio, United States
    Full-time
    A company is looking for a Product Manager II (Wallet).Key Responsibilities Own day-to-day product improvements and operational workflows for the Wallet platform Manage relationships and integra...Show more
    Last updated: 30+ days ago • Promoted
    Product Manager, Open Source Software

    Product Manager, Open Source Software

    VirtualVocations • Akron, Ohio, United States
    Full-time
    A company is looking for a Product Manager - Open Source Software.Key Responsibilities Define the vision, goals, strategy, tactics, and roadmap execution for Open Source Software with the enginee...Show more
    Last updated: 6 days ago • Promoted