Senior Manager CRM and Lifecycle Marketing

Company Profile :

At CAVA we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big , together.

We foster a culture built on five core values :

• Generosity First, Always : We lead with kindness. Our best work happens when we act in service of others.
• Constant Curiosity : We are eager to learn, grow, and explore beyond the obvious.
• Act with Agility : We welcome change; it’s the only constant. We embrace, adjust, adapt.
• Passion for Positivity : We greet each day with warmth and possibility.
• Collective Ambition : We have high aspirations that are achieved when we work together with a shared purpose.

Senior Manager, CRM & Lifecycle Marketing

As Director, CRM & Lifecycle Marketing at CAVA, you will own the development and execution of guest communication strategies that drive conversion, frequency, and revenue. Reporting to the VP, Loyalty & CRM, you’ll oversee all promotional and performance-focused CRM campaigns across digital channels — including email, push, SMS, and in-app messaging. You’ll lead a growing team focused on personalization, AI-driven content, and segmented targeting, and partner closely with Marketing, Product, and Analytics to ensure timely, relevant, and measurable guest experiences. This is an ideal role for a results-driven CRM leader who thrives in a fast-paced environment, blends data and creativity, and is passionate about using messaging to create compelling moments that convert.

Success at CAVA :

At CAVA, Directors align teams, foster cross-functional collaboration, and translate strategy into action. We look for leaders who develop talent, challenge the status quo, and stay grounded in guest and team member service, inclusion, and long-term impact.

What You’ll Do :

The Qualifications :

Physical Requirements :

What we offer :

CAVA – Joining “A culture, not a concept”

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