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Parts Counterperson

Parts Counterperson

KomatsuYonkers, New York, US
8 days ago
Job type
  • Full-time
Job description

Job Description

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Parts Counterperson

Posting Start Date : 10 / 28 / 25

Job Location (Short) :

Yonkers, New York, USA, 10701

Requisition ID : 34429

Onsite or Remote : Onsite Position

Join Komatsuand Be Part of Something Big

Schedule : First Shift, Monday through Friday

Hourly Pay : $28.36

Company Overview :

At Komatsu, we lead the construction and heavy equipment industry with cutting-edge technology and innovative solutions that enhance efficiency, safety, and sustainability. Komatsu Company Stores East operates eleven Company-Owned branch locations in the NJ, NY, PA, MD, and DE region. If you are a recent graduate of a Technical School or an experienced industry Technician, we would like to talk to you about a career with Komatsu. If you have experience maintaining and repairing construction equipment, cranes, diesel engines, on-highway truck and bus, marine and industrial equipment we would like to talk to you about transitioning your knowledge and experience through extensive training to work on Komatsu and the allied OEM products we represent. To learn more about Komatsu Company-Owned Dealers, visit our website! If you would like to hear what our employees think about working for Komatsu, click this linkEmployee Testimonials.

Why Join the Komatsu Company-Owned DealerEast Team :

  • Competitive Compensation
  • Local 15C Membership and Benefits
  • Career Planning and Advancement
  • Tool allowance to ensure you have the best equipment for the job
  • Training Opportunities
  • ....and working for an OEM owned dealership!

Job Overview :

This is a Parts Counter Person position that is based out of the Yonkers, NY location. You will be providing parts support to customers for walk-ins, phone, service department and other media orders as well as processing, filing, expediting and updating department paperwork. This position is also responsible for some warehouse functions. Equipment knowledge and jobsite experience is a plus. In this role, you will be tasked with using multiple computer systems including inventory systems, email, MicroSoft programs, and other equipment parts look up systems.

Key Job Responsibilities

  • Assist phone and walk-in customers with parts requests. Research parts issues, generate sales orders and quotes using appropriate electronic media. Process invoices and customer returns. Maintain records to document activities.
  • Assist service department with parts requests, returns, and inquiries. Document and track activities.
  • Oversee daily warehouse operations including shipping, receiving, crating, and storage
  • Inspect incoming freight for damage and discrepancies; document and report issues
  • Verify quantity and condition of received materials and input data into inventory systems
  • Operate manual and powered equipment, including forklifts, safely and efficiently
  • Pick, pack, and stage customer orders for shipment according to schedule
  • Process and release sales orders; coordinate outbound freight and logistics
  • Utilize UPS, FedEx, and other shipping platforms to manage outbound deliveries
  • Provide shipping and receiving documentation support to the customer service team
  • Issue stock goods for internal service jobs and interpret part requirements accurately
  • Maintain clean, organized, and clearly labeled storage areas to optimize space and efficiency
  • Other duties as assigned
  • Qualifications / Requirements

  • Good computer skills
  • Ability to work independently with minimum supervision
  • Excellent customer service skills
  • Strong oral and written communication skills
  • Prior experience with CE and / or Mining parts counter, inventory, purchasing
  • Ability to read and understand technical manuals, computerized inventory systems, phone skills, pricing systems.
  • Valid drivers license and clean driving record
  • Ability to safely operate a forklift
  • Other duties as assigned
  • Work Environment :

    As a parts counterperson with Komatsu Company-Owned Dealer East, the physically demanding work is performed in industrial environments and includes exposure to significant environmental conditions, including but not limited to :

  • Sitting, standing, climbing, walking, lifting, pulling and / or pushing
  • Working at heights
  • Carrying, grasping, reaching, stooping, bending, and crouching
  • Must be able to lift / carry 50 pounds
  • Hand / eye and motor coordination
  • Work overtime as needed
  • The workplace environmental conditions include subject to noise, heat, cold, odors, hazards, and atmospheric exposures
  • Disclaimer

    All duties and requirements are essential job functions.

    All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

    This position description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor(s) / manager(s).

    Requirements are representative of minimum levels of knowledge, skill and / or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.

    This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationshi p.

    Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #LI-CB1

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